About the Role
Credit & Collections Specialist
Job Function: Finance & Accounting
Location:
El Segundo, CA, US, 90245
Work Flexibility: Hybrid
Pay Range: $25.14 - 32.02
Job ID: 5284
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This role will be on a hybrid schedule at our office in El Segundo, CA
We are seeking a results‑driven Credit & Collections Specialist to manage a portfolio of customer accounts, drive timely cash collections, and minimize risk in a fast‑paced, high‑volume environment.
What You’ll Do
Own and manage assigned customer accounts; collect on past‑due receivables
Proactively follow up with customers and document all collection activity
Resolve billing discrepancies, disputes, unapplied payments, and reconciliations
Manage account holds/releases, adjustments, refunds, and credit requests
Analyze portfolio data and reports to track performance and risks
Partner cross‑functionally and escalate delinquent accounts as needed
Support process improvements, cross‑training, and ad hoc projects
What You Bring
3+ years of Credit & Collections experience
Experience with SAP or similar ERP systems
Strong negotiation, communication, and customer service skills
High attention to detail with strong organization and urgency
Proficiency in Microsoft Excel, Word, and Windows
Associate or bachelor’s degree (or equivalent experience)
Preferred
5+ years collections experience managing large portfolios (100+ accounts)
Bachelor’s degree in finance or accounting
Tech Stack
credit managementcollectionsSAPaccount managementreconciliationcustomer serviceExcel