Community Homelessness Prevention Officer - Westminster

Order # : RQ1718631
Job Title : Community Homelessness Prevention Officer WCR 2 Max
Job Category : Housing
Category : Agency Workers
Level 1 Name : Housing & Commercial Partnership DNU
Job Category : Housing
Client : City of Westminster Council
Client Location : City of Westminster Council
Justification : Peak in Workload
Estimated Supply Total : £29,923.92
Status : Open
IR35 Status : Inside IR35
Client Owner : James Breed
Client Manager : James Breed
Hours Per Week : 36.00
Start Date : 04/05/2026
End Date : 27/07/2026
Start Time : 09:00
End Time : 17:00
WILL NEED A ADULTS DBS
Job Title: Community Prevention Officer
Organisation: Westminster City Council
Rate: £30.77 per hour (Umbrella)
Working Arrangement: Hybrid with a strong community-based focus (2-3 days per week in the community)
Contract Type: Agency / Temporary

About the Role

Westminster City Council is seeking a Community Prevention Officer to support residents who are at risk of homelessness. This role will focus on early intervention, proactive casework, and person-centred support delivered primarily within the community to prevent housing issues from escalating into statutory homelessness.
The successful candidate will manage a complex and demanding caseload, working holistically with residents who often present with multiple and interconnected needs. This role requires strong community engagement skills, the ability to work independently, and confidence in applying homelessness legislation, policies, and preventative approaches.
This is a hybrid role with a clear expectation that the postholder will spend regular time working in the community, alongside office and home working as required.

Key Responsibilities

Provide early intervention and preventative support to residents at risk of homelessness
Manage a complex caseload, progressing cases proactively and independently
Work directly with residents in the community, meeting face-to-face and adapting approaches based on individual need
Deliver holistic, person-centred support addressing housing, financial, health, family, and wider wellbeing issues
Identify early indicators of homelessness risk and take effective preventative action
Liaise with residents, colleagues, and partner agencies via email, telephone, and face-to-face contact
Build and maintain strong working relationships with internal teams, commissioned services, and voluntary and community sector partners
Coordinate multi-agency support to ensure residents receive joined-up, timely assistance
Accurately record and document all activity using case management systems and relevant spreadsheets
Communicate clearly and effectively, leading all interactions with empathy and understanding
Ensure casework and advice comply with homelessness legislation, policies, and local processes

What We Are Looking For: Essential Requirements:

Experience working in support services (mandatory)
Strong experience providing direct support to clients in a housing, support, or community setting
Strong written and numerical skills
Experience of case management systems
Excellent interpersonal and communication skills
Ability to work effectively in a fast-paced environment
Proactive, self-motivated approach with the ability to manage work independently

Desirable:

Experience of working within homelessness services
Working knowledge of homelessness legislation, policies, and preventative processes

Additional Information

No budget management responsibilities
No line management responsibilities
Agile and flexible working arrangements apply, with a strong expectation of community-based working

Why Join Westminster City Council?
This role offers the opportunity to make a meaningful impact by preventing homelessness through early, effective, and compassionate intervention. Westminster City Council provides a dynamic environment where community engagement, partnership working, and high-quality preventative practice are central to service delivery.

To apply reach out to me on :

02030471496

Eden Brown Synergy is an equal opportunities employer.

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