About the Role
Job Description Job Description: Short Description: Under broad supervision, provides system and user support for 3rd party enterprise systems. Complete Description: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users’ needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff. Qualifications : High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Additional Qualifications Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus. Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures. This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge. Technical Skills – experience and knowledge which include the following: Java or Other programming language JavaScript Groovy Script XML SQL PL SQLOracle databases Apply Online Your Name * Your Phone Number * Your Email Address * Job id What is your current U.S. visa or immigration status? * Select U.S. Citizen (USC) Lawful Permanent Resident (Green Card holder) H1B F1-OPT/Stem-OPT/CPT EAD H4-EAD L-2S GC-EAD Other Valid Visa Where are you currently located at? * W2 or C2C * Select W2 C2C How many years of total experience do you have? * How many years of relevant experience do you have? * Do you require H1B sponsorship? * Yes No Do you require sponsorship? * No Yes – H-1B transfer Yes – Green Card sponsorship Yes – Both H-1B transfer and Green Card sponsorship Upload Resume * Δ Job Description: Short Description: Under broad supervision, provides system and user support for 3rd party enterprise systems. Complete Description: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users’ needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff. Qualifications : High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Additional Qualifications Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus. Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired. Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures. This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge. Technical Skills – experience and knowledge which include the following: Java or Other programming language JavaScript Groovy Script XML SQL PL SQLOracle databases [contact-form-7 id="ac31dcc" title="Job Apply Form"]