About the Role
<p><strong>Credit Controller, Rickmansworth, £23,000 to £28,000</strong></p>
<p>My Client, a growing independent and boutique estate agency with a portfolio all over West London, are seeking a Credit Controller to joint their team in their Rickmansworth branch.</p>
<p><strong>Fluency in Punjabi or Hindi is highly desired, as many of their clients and suppliers communicate in these languages.</strong></p>
<p><strong>Responsibilities</strong></p>
<ul>
<li>Credit Assessment: Assessing the creditworthiness of new and existing customers by analysing their financial statements, credit reports, and payment histories.</li>
<li>Credit Policy Development: Developing and implementing credit policies and procedures to minimize credit risk while maximizing sales and cash flow.</li>
<li>Invoicing: Issuing invoices to customers accurately and promptly, ensuring all necessary details are included.</li>
<li>Payment Monitoring: Monitoring customer accounts for overdue payments and following up with customers via phone, email, or letters to secure payment within agreed terms.</li>
<li>Dispute Resolution: Resolving any disputes or discrepancies regarding invoices or payments, collaborating with internal teams such as sales or customer service as needed.</li>
<li>Cash Flow Management: Managing the company’s cash flow by ensuring timely collection of outstanding debts and minimizing bad debt losses.</li>
<li>Reporting: Providing regular reports to management on the status of outstanding debts, collections efforts, and any credit-related issues.</li>
<li>Customer Relationship Management: Building and maintaining positive relationships with customers while still enforcing credit terms and policies.</li>
<li>Legal Action: Initiating legal proceedings or engaging with debt collection agencies when necessary to recover outstanding debts.</li>
<li>Continuous Improvement: Identifying opportunities for process improvements in credit management and implementing changes to enhance efficiency and effectiveness.</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>Credit control experience or a numerical background</li>
<li>Fluency in Hindi or Punjabi is highly desired</li>
<li>Experience within the property industry is highly desirable</li>
<li>Effective communication skills, attention to detail, financial acumen</li>
<li>Firm but diplomatic approach are essential for success in this role</li>
<li>Proficiency in using accounting software</li>
<li>Familiarity with relevant regulations and compliance standards </li>
</ul>
<p><strong>Other Details</strong></p>
<p><strong>Salary</strong>: £23,000 to £28,000<br /> <strong>Required working hours:</strong> Office based Monday – Friday, 8am to 4pm</p>
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