Store Manager | Victoria

As part of our Retail team, you’ll be joining our store in Victoria on a full-time basis as our Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you’ll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI’s Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you’ll ideally bring to the role You’ll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we’re open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast-paced retail environment Be self-motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills