About the Role
<p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>OPENTEXT - THE INFORMATION COMPANY</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.</p><p> </p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>AI-First. Future-Driven. Human-Centered.</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.</p><p> </p><br><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;"><strong><span style="line-height: 115%; font-family: Arial, sans-serif; color: black; background-color: white;">YOUR IMPACT</span></strong></span></p><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">As a Senior Credit Risk Analyst, you will be instrumental in strengthening cash collections, mitigating bad debt, and enabling revenue growth. Reporting to the Senior Director of Credit, you’ll bring your global B2B credit risk expertise to build scalable, best-in-class credit processes while enhancing the customer experience.</span></p><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;"><strong><span style="line-height: 115%; font-family: Arial, sans-serif; color: black; background-color: white;">WHAT THE ROLE OFFERS </span></strong></span></p><ul><li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Analyze customer financial statements and monitor account performance.</span></li><li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Collaborate with Sales and stakeholders to resolve credit requests and provide alternative recommendations.</span></li><li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Approve payment term requests and ensure compliance with SLAs.</span></li><li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Support acquisition, integration, and strategic projects to enhance credit risk practices.</span></li><li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Drive continuous improvement in credit-granting and collections processes.</span></li><li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><div>Leverage data analytics and reporting to identify risk trends, improve decision-making, and proactively address potential exposure.</div></li><li style="line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;"><div>Establish and maintain credit policies, ensuring alignment with global standards and evolving business needs.</div></li></ul><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;"><strong><span style="line-height: 115%; font-family: Arial, sans-serif; color: black; background-color: white;">WHAT YOU NEED TO SUCCEED</span></strong></span></p><ul><li style="line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">5+ years of B2B credit experience (global software/high-tech preferred).</span></li><li style="line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Strong financial analysis and credit risk assessment skills.</span></li><li style="line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Excellent communication and change management abilities.</span></li><li style="line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Proficiency in SAP, Salesforce, and Microsoft Office.</span></li><li style="line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Collaborative, organized, and driven by continuous improvement.</span></li><li style="line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">Bilingual proficiency is an asset</span></li><li style="line-height: 115%; font-size: 12.0pt; font-family: Aptos, sans-serif;"><span style="font-size: 12.0pt;">CCP or accounting designation is nice to have, but not required </span></li></ul><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif;"><span style="font-size: 12.0pt;">ONE LAST THING</span></span></strong></p> <br><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;">OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.</p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;">If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at <a href="mailto:hr@opentext.com">hr@opentext.com</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.</p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>Compensation:</strong> At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our <a href="https://careers.opentext.com/us/en/why-join-us">Why Join Us</a> page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.</p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>Salary Range: $63,760 - $95,640; </strong> Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.</p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>AI Usage Disclosure:</strong> <em>As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.</em></p>