Senior IT Business Analyst (SDLC)

Key Responsibilities Review, analyze, and evaluate business systems, processes, and user needs. Translate business strategies into functional system solutions. Lead business process reengineering and identify new technology applications to improve operations. Prepare solution options, risk assessments, and financial analyses including cost/benefit, ROI, and build vs. buy. Develop detailed business and functional requirements documentation. Serve as a liaison between business users and IT teams (Architecture, Development, QA, Support). Participate in software development reviews and provide guidance to technical teams. Support and participate in unit testing, system testing, and user acceptance testing (UAT). Plan, organize, and manage multiple assignments to meet deadlines with high accuracy. Communicate effectively with technical and business stakeholders at all levels. Support project delivery and contribute to continuous process improvement initiatives. Required Qualifications 8+ years of experience reviewing, analyzing, and evaluating business systems and user needs. Strong knowledge of business analysis best practices and methodologies. 8+ years of experience supporting or participating in SDLC activities. Experience with unit testing, system testing, and UAT support. Proven ability to plan, organize, and manage multiple priorities. Strong verbal and written communication skills with both business and IT professionals. Minimum 5 years of experience acting as an IT–Business liaison. Strong experience as a Data Analyst working with raw data and reporting. Preferred Qualifications Experience implementing case management systems. Experience working with Jira or similar project management tools. PMP certification or project management experience is a plus.