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The opportunity to be a Field Service Engineer Manager for rotary equipment can offer a range of exciting and rewarding experiences. As an FSE Manager, you will be responsible for leading a team of Field Service Engineers who specialize in maintaining and troubleshooting rotary equipment. Overall, being an FSE Manager offers a dynamic and challenging role where you can combine technical expertise with leadership skills to drive the success of your team and make a meaningful impact on the organization and customers.
The person in this role will lead and coordinate Field Service activities and resources from the back office for equipment and/or service operations. Below are the key responsibilities associated with this position:
- Define the workload forecast in conjunction with relevant stakeholders and drive the best resources utilization and planning. (P)
- Assess the resources competences and skills to perform the job and ensure skills development where gaps are in place (L/D)
- Ensure required Safety, Health & Environmental trainings, and certifications. (L)
- Lead the field resources in the sub region to ensure proper management of onsite installation and service activities to meet Customer satisfaction. (D)
- Secure excellence in term of cooperation between the FSEs and main execution stockholders (ISM & PMe) being accountable to solve controversial situation if any generated during FSEs the mission on site.
- Bachelor’s degree or equivalent
- Min 5 years’ experience in resources management/field engineering
- Knowledge of installation and commissioning or services scope and challenges.
- Team leadership, motivator and mentorship with strong organizational and analytical skills.
- Field engineering experience as Field Service Engineer for rotary equipment in the beverage industry would be a plus.
- Mandatory Language: French and English. Spanish, Italian, or Portuguese would be plus.