About the Role
FRONTLINE ADJUSTER TRAI
LOCATION
McAllen, TX
Job ID: 486798400
JOB DESCRIPTION
Manage and guide the frontline unit to ensure all guidelines and goals are met.
BENEFITS
Bonus pay
Paid training
Paid holidays
Paid vacation days
Paid Sick days
Health / Dental / Vision/ Life and other plans available/ 401K Matching
Opportunity for rapid career growth advancement
Performance evaluations every 6 months
QUALIFICATIONS / REQUIREMENTS
Meet state licensing requirements
Be able to work flexible hours
Have the ability to work independently
JOB RESPONSIBILITIES
Interpret the insurance policy and determine if coverage is afforded
Interpret the traffic laws according to the state, city where accident took place and determine if insured contributed to the accident
Offer customer service to both our internal and external customer
Explore, analyze and evaluate information
Guide customer through the claims process
Handle conflict resolution
Review auto damages being claimed
Identify potential fraud indicators
Secure statements, identify exposures, and reserve accordingly
Other duties as assigned by management or as needed
Tech Stack
insurance policy interpretationclaims investigationcustomer serviceconflict resolutionfraud detection