/Project management implementation support services for WP2-Kiosk ITM Recovery project

Project management implementation support services for WP2-Kiosk ITM Recovery project

Multiple Sites, NLnlvia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
2 weeks ago

About the Role

Project Management Implementation Support Services (WP2-Kiosk ITM Recovery) Duties / Scope of Work

1. Project & Deployment Management

  • Lead end-to-end implementation of WP2-Kiosk deployments across multiple NATO sites
  • Manage planning, execution, monitoring, and control of project activities using PRINCE2 and Agile (sprint-based delivery)
  • Coordinate deployment teams, engineers, and external suppliers/sub-contractors
  • Oversee site readiness, access coordination, installation activities, and final acceptance
  • Ensure physical site sign-off and commissioning where required

2. Stakeholder & Communication Management

  • Act as main coordination point between NCI Agency, NATO stakeholders, and site representatives up to command level
  • Prepare and deliver progress reports, briefs, and official communications
  • Maintain communication logs and ensure stakeholder alignment across all sites
  • Organize and support technical meetings, workshops, and deployment reviews

3. Sprint & Agile Delivery Management

  • Manage monthly sprint cycles (planning, execution, review, closure)
  • Define sprint goals, KPIs, deliverables, and acceptance criteria
  • Track backlog, dependencies, risks, and issues
  • Ensure continuous reporting via dashboards and shared tracking tools
  • Produce sprint completion reports and support payment validation

4. Risk, Issue & Governance Management

  • Identify, log, and escalate risks and issues
  • Ensure traceability and governance compliance across all project activities
  • Support change management processes and maintain configuration baselines
  • Track interdependencies across Work Packages

5. Site Deployment & Operations Support

  • Coordinate installation and rollout of Registration Authorities across 32 sites
  • Manage security-related processes (e.g., security card issuance)
  • Ensure operational readiness of deployed systems
  • Support retrofits and post-installation adjustments when required

6. Reporting & Documentation

  • Produce monthly project progress reports and sprint reports
  • Maintain SharePoint documentation repository
  • Ensure all documentation is version-controlled and audit-ready
  • Support delivery acceptance sheets (DAS) for payment milestones

7. Financial & Resource Coordination

  • Support tracking of project funding within governance rules
  • Monitor delivery effort against sprint-based budget model
  • Ensure alignment of deliverables with cost and milestone structure
Key Requirements Education & Experience
  • Bachelor’s degree 7 years experience, OR Master’s degree 5 years experience
  • Minimum 3 years project management experience in international environments
  • Experience managing multi-site deployment projects (CIS / IT infrastructure preferred)
Certifications
  • Mandatory: PRINCE2 or PMP (or equivalent)
Technical & Methodology Skills
  • Strong knowledge of:
    • PRINCE2 project governance
    • Agile / Scrum (sprint-based delivery)
    • Project scheduling tools (MS Project, ServiceNow, etc.)
    • Configuration management principles
  • Experience with:
    • Large-scale deployment coordination
    • IT infrastructure or CIS systems rollout
    • Risk and issue management frameworks
Stakeholder & Leadership Skills
  • Experience working with senior stakeholders (up to command level)
  • Ability to manage multi-site technical teams across international environments
  • Strong communication, reporting, and coordination skills
  • Ability to write structured reports, briefs, and official documentation
Operational Requirements
  • 100% on-site NATO locations (Braine-l’Alleud Mons, Belgium)
  • Occasional travel within NATO enterprise
  • Work in agile sprint cycles (1-month sprints, up to 8–12 per year)
  • Must operate in structured governance and audit environment
Security
  • NATO SECRET clearance mandatory (pre-start requirement)
Key Performance Expectations
  • Delivery per sprint within agreed scope and KPIs
  • Accurate reporting and traceability of all work
  • High-quality stakeholder communication and governance compliance
  • Full adherence to sprint acceptance criteria for payment approval

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