About the Role
Do you enjoy delivering great supporter care while keeping financial processes running smoothly? Looking for a varied role where your organisation and people skills make a real difference?
A leading UK charity is seeking a Supporter Care & Finance Officer for a 12‑month maternity cover. You’ll play an important role in delivering excellent donor care and ensuring accurate financial processing, working across both supporter care and finance.
The role requires you to be in the office once a week as a minimum. This role is full time. Working 35 hours a week but they would consider candidates looking for less hours.
Key Responsibilities
Deliver high‑quality supporter service and manage donor communications
Maintain accurate donor records in Salesforce
Process donations, payments and grant transactions
Manage sales and purchase ledgers
Raise invoices, chase debtors and support month‑end tasks
Assist with reporting and supporter care activity
You’ll also gain exposure to a major data integration project between Salesforce and Sage 200.
About You
Essential:
Experience in a charity finance function
Experience processing donation income and reconciliations
Strong Excel and CRM skills
Excellent communication skills
Desirable:
AAT qualified or ACCA part‑qualified
Knowledge of Salesforce Lightning or Sage 200
GDPR or supporter‑care experience
Don’t delay get in touch today. We are reviewing CV’s as they come in. We would be happy to discuss the opportunity in more detail and share the full job description.
Timelines:
Deadline for applications: 12pm, 19th March
Interviews: In person on 25th & 26th March
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.