Housing and Public Protection Business Improvement Manager

<p><strong>Housing and Public Protection Business Improvement Manager needed in Maidenhead Paying  £31.33 per hr ref 000B 10B4 / 1</strong></p> <p><strong>Full time hours on a temporary basis</strong>  </p> <p> <strong>Key Responsibilities</strong></p> <ul> <li>Lead and manage the Housing &amp; Public Protection Business Support Team, analysts, and complaints/review function</li> <li>Drive service improvement, innovation, and transformation projects, ensuring successful delivery and measurable outcomes</li> <li>Provide strategic and operational support to the Housing &amp; Public Protection leadership team</li> <li>Support the Assistant Director in the development and delivery of service priorities</li> <li>Oversee performance management, data analysis, and reporting to inform decision-making</li> <li>Ensure effective handling of housing complaints, reviews, and customer feedback, driving service improvements</li> <li>Promote a culture of continuous improvement, accountability, and customer focus</li> <li>Manage resources effectively to deliver high-quality, efficient services</li> </ul> <p> </p> <p> If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number. </p> <p>Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.</p> <p>All our roles may be subject to pre-employment checks including references so please be prepared</p>