Program Manager

Company Description Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here. Job Description The Program Manager will be responsible for managing a portfolio of high-priority projects and strategic initiatives at Wings Financial. Responsibilities include managing business relationships, planning and executing on major deliverables, and ensuring effective communication across the organization. The Program Manager contributes to Wings long-term strategic goals by ensuring the realization of business value across their portfolio. Essential Functions Manage a portfolio of projects through planning, execution, and close out using project management best practices to deliver on time, with quality, and within budget. Maintain relationships at all levels to foster the greatest degree of influence as needed to facilitate cooperation and effective project execution. Collaborate with sponsors, SRO, and product managers as appropriate to support program goals and measurement. Develop knowledge and basic skills related to program business and technology drivers. Set expectations for the program and maintain expectations over time. Maintain effective program governance. Leverage the various project management tools to effectively and efficiently execute projects. Collaborate with program managers in support of a variety of projects. Play a key role in vendor relationship management. Ensure Organizational Change Management is implemented for the program. Effectively facilitate team meetings as appropriate to accomplish key project deliverables. Plan and execute appropriate project delivery risk management activities. Coach Project Managers in project management best practices, as appropriate. Assist Wings Financial with accomplishing projects in ways that save time, save money, manage scope & quality, while driving us forward in executing our strategic objectives. Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act. Qualifications Bachelor's Degree preferred. 5+ years relevant experience required. One or more of the PgMP, PMP (or their equivalents) preferred. Experience with Organization Change Management best practice. Must be able to find creative ways to influence others to accomplish objectives in a timely manner. Knowledge of the financial services industry. Experience with technology implementation projects. Must be able to work in cross-functional teams to provide the best solution. Outstanding collaboration and team-building skills. Very strong customer focus and relationship skills, including the ability to work with all levels of employees. Strong written, verbal, and presentation skills. Excellent analytical, organizational, and time management skills. Bondable