Welcome Team Duty Manager

We are looking for confident, friendly, customer-focused people from all communities in our city, to deliver duty management shifts for performances and other events at Nottingham Playhouse. Nottingham Playhouse welcomes over 120,000 visitors to our theatre every year and it’s our Welcome Team members that make sure all our audience members and other visitors have an enjoyable and memorable experience. The Welcome Team Duty Managers provide a warm welcome and an outstanding customer experience to our users. You will be managing the Welcome Team performance staff to deliver excellent customer care and ensuring a comfortable and safe environment. If you love helping, talking to people and making them smile, we’d love to hear from you. Nottingham Playhouse is committed to a policy of diversity and inclusion, creating a workforce representative of the diverse communities we work with. Our workforce is currently under representative of certain communities and we are taking positive action for equal opportunities through the recruitment process. We actively encourage applications from Black, Asian, Minority Ethnic and Disabled people. Nottingham Playhouse is part of the Parents in Performing Arts (PIPA) campaign and welcomes proposals for flexible working around caring responsibilities and anyone looking for a positive work/life balance. We are also a Disability Confident employer, recruiting and supporting disabled people in the workplace.