About the Role
The role
We're hiring an execution-driven Head of Finance & Operations to partner with our CEO and leadership team. You’ll be central to how we build and scale Humaans, setting the financial strategy, driving operational excellence, and ensuring legal and regulatory resilience as we grow across UK, Europe and the US.
You’ll take ownership of the numbers, but also the systems, levers, and decisions that shape our trajectory. From investors reporting to helping close enterprise deals with thoughtful pricing strategy, this role is designed for an operator who loves moving between spreadsheets and strategy and knows how to build with urgency and precision.
You’ll own
Finance
Lead all financial operations and processes: accounting, budgeting, forecasting, cash flow management, reporting, payroll, and benefits;
Build and iterate on our financial model brining top-tier expertise;
Track key financial metrics (ARR, CAC, LTV, payback time, churn, and more) and ensure we’re on a path to scale efficiently;
Oversee invoicing, billing, and revenue recognition processes, ensuring accuracy and timeliness;
Run investor reporting and support on comms and relationships;
Work on pricing strategy and packages in partnership with Sales and Marketing;
Support future fundraising with materials, models, and storytelling.
Legal & compliance
Own our legal infrastructure: contracts, compliance, and risk;
Be the point of contact for external counsel and manage legal spend;
Support on customer contracts, sales processes, and commercial compliance;
Monitor evolving international regulatory and privacy environments and support with our audit processes (GDPR, ISO, SOC2, etc.).
Business operations
Build internal operational processes to improve speed, clarity, and accountability;
Own planning processes (e.g. annual planning, KPIs, hiring plan, budgets);
Partner with the CEO and functional leads on org design and resource allocation;
Improve vendor management, tools, and systems across the business;
Build and lead a small team as the function grows - hiring, mentoring, and setting the vision for Finance & Ops at Humaans.
You’re likely to be
A sharp Finance leader with experience in fast-paced, high-growth tech companies (likely Series A–D stage) and/or in a top-tier professional services firm (e.g. Big Four or equivalent);
You have experience working with international, multi-entity companies across the US, UK, and Europe;
Deeply analytical with a proven ability to build and maintain models, forecasts, and reporting frameworks;
An operator at heart - you enjoy owning complex, cross-functional projects and pushing them to completion;
Comfortable in ambiguity, with strong first-principles thinking and a bias for action;
Financially fluent but commercially minded - you can connect unit economics to go-to-market strategy;
An excellent communicator who can bring clarity;
Hungry, humble, and thoughtful - you want to build something lasting and great.