About the Role
Job Description: Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if you are hired and start working by March 31, 2026. Depending on the position and meeting eligibility requirements, the bonus is paid after 90 days of employment. Overview As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns and requests about products and services. The weekend shift position works full time from 9AM-5PM and includes 2 consecutive days off, during the week. An example schedule for the weekend shift is below: Monday - 9AM-5PM Tuesday - OFF Wednesday - OFF Thursday - 9AM-5PM Friday - 9AM-5PM Saturday - 9AM-5PM Sunday - 9AM-5PM Starting pay $22/hr. Additional 2.5% premium for Weekend shift. Benefits include pay-on-demand via Rain, quarterly bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401k, and more. The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not an option. Responsibilities Process orders, forms, applications and requests Deal directly with customers either by telephone, electronically or face to face Respond promptly to customer inquiries Handle and resolve customer complaints Manage customers' accounts Record details of actions taken Communicate and coordinate with internal departments Follow up on customer interactions Qualifications High school diploma or GED required Knowledge of customer service principles and practices Knowledge of relevant computer applications Ability to type Communication skills - verbal and written Problem analysis and problem-solving Attention to detail and accuracy By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message). Submitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process. Rogue Fitness is the leading manufacturer of strength and conditioning equipment, including barbells, power racks, sleds, and accessories. Founded in a garage in 2006, the company has grown to over 1400 team members globally. Rogue is the official equipment supplier of the CrossFit Games, USA Weightlifting, the Arnold Strongman Classic, and the World’s Strongest Man competition. The company remains dedicated to serving the needs of serious athletes at every level, from the garage to the arena.
Tech Stack
computer applications