Healthcare Customer Service Representative

Are you compassionate, detail-oriented, and ready to make a difference in people’s lives? As a Healthcare Customer Service Representative in one of our Tucson call center jobs, you’ll assist patients and members with questions about their health plans, medical bills, prescriptions, and more.

In this role, you’ll handle inbound calls on behalf of a major healthcare provider or insurance company. You’ll help callers understand their benefits, schedule appointments, update account details, and navigate claims or billing questions. You’ll be a trusted guide during moments that matter and we’ll set you up for success with paid training before you take your first call.

If you care about helping others and want to be part of something meaningful, this opportunity is for you.

Why Afni?

Because at Afni, we support people who support others.

As a Healthcare Customer Service Representative, you’ll get:

• Full time hours. A steady 40-hour work week.
• Job Stability. Afni has been in business since 1936.
• Paid Time Off. Your wellness matters.
• Medical, Dental and Vision Insurance. We help cover your healthcare, too.
• Tuition Reimbursement. Advance your education while you work.
• Referral Program. Get rewarded for bringing in great people.
• Career Development. Many of our team members move into leadership or healthcare support roles.
• Annual Performance Reviews. We reward your dedication and service.