Caseworker (x2 Posts) for Morven-May MacCallum MSP

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The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Location: Highlands and Islands Region, Location TBC, Likely Dingwall or Inverness

Salary: £30,000 - £35,000 FTE

Hours: Part-time, 15 hours per week.

About the roleMorven-May MacCallum MSP is seeking two knowledgeable and empathetic Caseworkers to join her office team. The successful candidates will play a central role in supporting constituents across the Highlands and Islands, acting as the first point of contact for those seeking help and advocating on their behalf with relevant bodies to resolve their cases.

Key responsibilitiesDay-to-day duties will include responding to public enquiries and constituent correspondence; managing an active caseload by logging, tracking and progressing cases through to resolution; meeting constituents to discuss a wide range of issues; advocating on constituents' behalf with public bodies, agencies and other organisations; and maintaining electronic and physical filing systems in line with GDPR requirements.

Requirements

Essential:

Desirable:

How to apply

Please submit a CV and covering letter to: Morven-May.MacCallum.msp@parliament.scot

Your covering letter should set out your suitability detailed above for this role. Applications that do not include a supporting statement may not be considered. Be sure to include “Caseworker - Job Application” in the subject line of your email.

Closing Date: Sunday 5th July at 11:59pm.

Interviews will be conducted on a rolling basis. The start date will be agreed with the successful candidate subject to the below.

MSPs are employers in their own right. All MSP staff are required to be security vetted in line with HM Government (HMG) Personnel Security Controls and any employment cannot begin until security clearance has been granted. MSPs will also carry out other pre-employment checks including eligibility to work in the UK, and employment references where applicable.