Infrastructure Support Analyst

INFRASTRUCTURE SUPPORT ANALYST Infrastructure Support Analyst Location: Tiverton, Devon Contract: Full Time We are looking for an experienced Infrastructure Analyst required to join a small team that are transitioning the IT systems of the organisation, embracing modern workplace technologies, and adopting new methods and practises. Key Objectives: Supporting the modernisation of all aspects of IT within the business Assisting the Support desk Analysing the existing infrastructure and suggesting/researching improvements Monitoring and maintaining all aspects of the infrastructure Provide business focused information as required Skills: Extensive knowledge of networking (DNS,DHCP,TCP/IP/Subnetting, Vlans) Windows server 2016-2019 Office /Microsoft 365 (F through to E suites) Modern identities & security Azure (PaaS, IaaS) security & governance Familiar with firewall configuration & advance threat hunting Experience with security tools and general vulnerability management Production of documentation for end users and the support desk Summary of Daily Duties: Monitor and maintain the infrastructure Undertake regular patch/upgrade activities Assist IT support team with end-user queries Assist in configuring end user devices (new hardware/policy/compliance management) Hours of Work: Monday – Friday 9am to 5pm 35 hours per week Benefits: In addition to a competitive salary, we offer an attractive benefits package, including: 25 days holiday per annum, plus bank holidays Company contribution pension Healthcare cashback scheme Discounts with local shops and services Discounts at many major retailers including Argos, Currys, Halfords, Tesco, Sainsburys and Morrisons to name but a few Free on-site parking Career progression opportunities Continued professional learning and development Recommend a friend scheme Death in service after qualifying period Mental health support Financial wellness support Long service awards Seasonal events organised by HepcoMotion’s social committee Opportunities for overtime at a premium rate