Distribution Manager (12 Month Fixed Term Contract)

We have an exciting opportunity for someone to join us on a 12 month fixed term contract as Distribution Manager. This full‑time role is based at our Coventry Distribution Unit (CV2 2SS) and follows a standard Monday - Friday schedule totalling 35 hours per week. As a Distribution Manager, you will be responsible for the day to day running of the Distribution team. You’ll provide leadership, direction and hands-on support to ensure the effective end to end delivery of our exam material fulfilment service, alongside several other critical services. You will motivate and lead the team to achieve shared goals, ensuring all SLAs, KPIs and service requirements are consistently met. Strong skills in standard MS Office applications (Word, PowerPoint,MS Forms, MS Lists, Power Automate, Visio) and the ability to work confidently with data from multiple sources are essential. A proactive, positive approach and excellent communication skills will also be key to your success. Experience within a logistics environment is essential, with previous involvement in exam material distribution considered an advantage. We shortlist on an ongoing basis and may close the advert early, so we encourage you to submit your application as soon as possible. At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work. We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best. We encourage and welcome applications from members of underrepresented communities. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com Experience Experienced Salary £38,064 Type of role Fixed-term Contract / Secondment Full-time or part-time Full-time Location - Country UK Location - City Coventry Business Unit COO Closing date 07/04/2026 Vacancy ref 8247 Documents Role Profile (PDF, 199.03kb) About the role • Oversee the running of the Distribution team, ensuring all exam materials and certificates are produced and dispatched accurately and on time. • Manage and motivate your team, setting priorities and monitoring performance. • Collaborate cross-functionally with key stakeholder teams to ensure smooth delivery of distribution activity. • Champion compliance and quality standards, ensuring processes meet regulatory requirements. • Support automation and process improvements to reduce manual work and increase efficiency. About You • Strong organisational and problem-solving skills with a sharp eye for detail. • Proficient in Excel and data tools. • Comfortable learning new systems quickly and working across multiple platforms. • Experienced in managing teams and driving performance. • Excellent communicator and relationship-builder, able to influence stakeholders. • Proactive and adaptable, with a focus on continuous improvement.