Circulation Assistant (Part-time)

Circulation Assistants contribute significantly to the day-to-day operations of the library by performing clerical duties and providing customer service to patrons. They use their knowledge of books and other library materials to make recommendations and help locate items.  An essential duty of all positions is to provide outstanding customer service and educate patrons on library services.    Responsibilities and Duties  Provides outstanding customer service in person, via phone, and via email  Checks out items, places holds, and performs other circulation services for patrons  Processes library card applications and orients patrons to library services  Assists patrons in finding items and answering general library questions  Assists with shelving and processing returns as needed  Assists with scanning, faxing, and copying  Assists colleagues with special events and other projects as assigned  May have scheduled hours and/or fill in as needed in the Adult Services department   Qualifications  Some college preferred  Ability to communicate well with others  Ability to multi-task and prioritize work while exceeding the needs of library patrons  Ability to work independently with little direct supervision  Ability and desire to work as part of a team  Ability to learn and navigate various pieces of software and online tools   Technological proficiency including the ability to explain basic computer skills and online resources to patrons  Physical demands include lifting up to 40 pounds regularly, sitting, standing, reaching, crouching, and repetitive tasks  Ability to work regularly scheduled shifts (including daytime, evening, and weekend hour) and flexibility to work extra hours as needed  Regular and predictable attendance  This position averages 27 hours per week over a four-week rotation.