Sales Coordinator

Sales Coordinator Commercial & office support £28000 - £30000 per annum + bonus Berkshire, Pangbourne, England Contract 121776094577 Your personal recruitment consultant Sharon Tanner Branch Manager Sharon.tanner@focusresourcing.co.uk T: 01189 567064 Sharon will be your contact throughout the recruitment process. Our global client is seeking an experience Sales Support/Customer Service candidate for a 12 month maternity leave. The role would be supporting the sales team and the customers of this growing & highly successful company. In the Sales Support role you will: - Deal with incoming customer and sales enquiries positively and speedily, to ensure that the maximum possible progress to orders received - Be the first point of contact and to assist Key account managers/ Area Sales Managers within the division - Creating and processing orders in a timely manner and reviewing pending orders and customer requests to ensure customer stratification - Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses and other problems - Proactively follow-up and close repeat orders for production projects and for other projects as directed - Become competent in all working practices of the company and assist in the smooth running of customer support - Maintain the projects in line with company rules and provide accurate forecasts with the information available The Person - Experience in a similar sales support/customer service environment ideally - Strong attention to detail - Adaptable, professional and courteous telephone manner - Excellent communication skills - Enthusiastic and confident approach - Knowledge of salesforce or other CRM's is advantageous - Ability to multi-task - Intermediate IT Skills- Microsoft Excel, Word and PowerPoint Benefits: - Private Healthcare - Pension contributions up to 8% - 25 days annual leave - Cycle to work scheme - Employee Assistance Programme - Life Assurance of 4 x annual salary - Volunteering day allowance of one day a year - Free water, coffee and fruit - Parking on company premises - Multiple company-funded activities throughout the year - Mix of office and home office - Flexible work times possible outside of core hours Your personal recruitment consultant Sharon Tanner Branch Manager Sharon.tanner@focusresourcing.co.uk T: 01189 567064 Sharon will be your contact throughout the recruitment process.