Technical Operator

Farrow & Ball - Technical Operator, Wimborne, Dorset 

We have a number of exciting opportunities for an enthusiastic individuals to join our Operations team in Wimborne, Dorset as a Technical Operator. We are offering this position on a full - time, permanent basis. We have a number of positions available across our Warehouse, Paint and Wallpaper factories - on application you will be asked for any preferences and shift patterns (5am-1pm, 6am-2pm, 10am - 6pm or 1pm-9pm). 

Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.

The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 80 years and now proudly have 60 showrooms worldwide with a global network of stockists.

The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.

A Technical Operator plays a key role in ensuring the smooth and efficient running of processes within their department. They are responsible for the efficient operation of their area,  monitoring output, and ensuring the performance of their team to the defined standard.  Working closely with the other Technical Operators and team members to uphold safety standards, maintain efficient output, ensure resources are shared when required to support all teams, and support continuous improvement initiatives within the production and warehouse environment.

What we expect from you as a Technical Operator

Key Responsibilities:

• To be accountable for the effectiveness of the area which you work on and responsible for managing the relevant processes
• To be able to contribute to and understand the critical success factors (CSF’s) for the process you work on, displayed to management through daily improvement (MDI) boards.
• To focus your efforts on delivering success against the targets within the CSFs and join the daily huddle to declare the results of the previous day MDI boards.
• To complete process control documentation (PCD), including but not limited to short interval control (SIC), to be able to underpin the reporting for the MDI boards.
• To escalate issues or problems that may impact success to your line manager directly and via the concern, cause and countermeasure (3C) sheets on the MDI board.
• To use digital systems and software that drive or are a key dependency for your process.
• To be prepared to train others in aspects of your process.
• Maintain a preparedness to be trained and coached as part of your personal development – this may be laterally, i.e. other processes or vertically, i.e. career development.
• To provide clear and concise information to colleagues within the business as required.
• To use tools and techniques within a wider continuous improvement (CI) context when trained and coached in their use, to support improving our processes or working environment – for example 6S, which is a method of workplace organization, to maintain a clean, organised and tidy working environment or in root cause analysis (RCA) tools and techniques.
• You may be asked to perform other tasks commensurate with your role’s general responsibilities and accountabilities.

Key Attributes:

• Previous experience of working within a warehouse/logistics or production environment
• High level of technical knowledge and expertise
• Good Health & Safety knowledge
• Strong organisational skills
• Attention to detail
• Good communication skills
• Good time management

What you can expect from us:

• 25 days’ annual leave (increasing with length of service) plus bank holidays
• Annual salary reviews, based on individual performance
• Enhanced Maternity and Paternity pay
• Generous staff discount on F&B products
• Access to our retail discounts platform
• Employee Assistance Programme with 24/7 support
• Health Cash Plan
• Company Sick Pay
• Group Pension Scheme, matched by F&B
• Life Assurance
• Refer a Friend scheme
• Cycle to Work scheme
• Season Ticket Loans for travel

At Farrow & Ball we are committed to encouraging equality, diversity and inclusion among our people, with an aim to be truly representative of all sections of society and our customers. Applicants will be considered for employment based only on skills/experience and never based off of race, age, disability, religion, sexual orientation, gender identity or family status, including pregnancy.