Account Manager HighlightsLocation: Phoenix, AZ
Position Type: Direct Hire
Compensation: BOE
Work Authorization: US Citizen or Green Card Holder Only
Position Overview
The Account Manager is responsible for driving revenue growth through strategic business development, client relationship management, and solution-based selling within commercial HVAC and facility service environments. This role combines prospecting, technical consultation, financial proposal development, and account profitability management to expand market share and strengthen long-term partnerships.
The ideal candidate brings experience in commercial HVAC services, facilities management, operations and maintenance (O&M), and consultative sales, along with strong analytical and financial skills.
Key ResponsibilitiesBusiness Development & Prospecting
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Identify and research prospective clients and project opportunities through market analysis, lead generation, and strategic outreach.
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Engage decision-makers including Chief Engineers, Property Managers, Asset Managers, and Facilities Leaders to introduce service offerings and build consultative relationships.
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Conduct outreach through cold calling, site visits, conferences, industry events, and digital channels to expand pipeline opportunities.
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Maintain alignment with company sales philosophy, structured sales processes, and established procedures.
Account Management & Revenue Growth
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Manage and grow existing client accounts through solution-based programs designed to increase sales volume, service penetration, and account profitability.
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Develop annual sales strategies to meet or exceed defined targets across maintenance, non-maintenance, automation, controls, and repair services.
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Analyze account performance metrics and implement strategies to improve revenue, margins, and customer retention.
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Participate in industry and trade associations to enhance brand visibility and client engagement.
Technical & Financial Proposal Development
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Prepare, write, and review comprehensive technical and financial proposals, including scope development, cost modeling, and pricing strategy.
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Utilize standardized templates and pricing models to ensure consistency and margin attainment.
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Deliver professional client presentations that clearly communicate value propositions, ROI, and operational benefits.
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Apply financial acumen to ensure sales are developed at defined margin levels and support overall market share growth.
Cross-Functional Collaboration
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Operations, Project Management, Chiller Teams, Automation & Controls Teams, and Sales LeadershipCoordinate with to ensure seamless project execution and customer satisfaction.
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Partner with Sales and Branch leadership to review and improve account strategies, programs, and operational processes.
Professional Development & Performance
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Achieve written annual sales plans as a condition of continued employment.
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Maintain commitment to ongoing product training, sales training, and professional development initiatives.
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Demonstrate independent decision-making, accountability, and a results-driven mindset.
Compensation Structure
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Annual draw provided in equal weekly payments.
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Annual sales plans established across maintenance, non-maintenance, automation/controls, and service lines, aligned with revenue and margin expectations.
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Compensation administered according to the company’s posted sales compensation plan.
Qualifications
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Bachelor’s degree in Business, Engineering, or related technical discipline preferred.
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3+ years of experience in commercial HVAC service, facilities management, or operations & maintenance environments.
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Proven experience in B2B sales, account management, and consultative selling.
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Strong financial skills including cost modeling, pricing strategy, and profitability analysis.
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Experience developing technical sales proposals and client presentations.
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Proficiency in Microsoft Office Suite, particularly Excel for financial modeling and data analysis.
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Competitive, goal-oriented, and high-energy professional with strong communication and negotiation skills.
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Ability to work independently while collaborating effectively across departments.
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