About the Role
<p><strong>ServiceNow Architect<br />
Newbury (Hybrid)<br />
12 Month Fixed-Term Contract<br />
£90k-100k (DOE) + Benefits</strong></p>
<p><em>ServiceNow Architect</em> needed with strong<em> Telecommunications Network Inventory </em>(TNI) expertise. 12 Month Fixed-Term Contract based in <em>Newbury</em> (Hybrid).</p>
<p>Hybrid Working – 3 days/week remote (WFH) + 2 days/week working from the office in <em>Newbury</em> (Berkshire). Start ASAP in March/April 2026.</p>
<p>Working with a global IT Consultancy helping a Telecoms client modernize it's network operations, unify inventory systems + accelerate digital transformation with ServiceNow:</p>
<p>Key skills, experience + tasks:</p>
<ul>
<li><em>ServiceNow Architect</em> needed to define, design + implement a large-scale<em> Telecommunications Network Inventory</em> (TNI) solution on the ServiceNow platform.</li>
<li>In-depth ServiceNow + TNI architecture expertise, including hands-on experience of Telecoms Inventory Models.</li>
<li><em>Telecoms Network Inventory </em>(TNI) expertise including: rack design, capacity, equipment modeling + fibre/circuit mapping/provisioning.</li>
<li>Strong ServiceNow Telecom ecosystem expertise including: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL.</li>
<li>Designing integrations between ServiceNow and OSS/BSS systems, data modelling for Telecoms network equipment, network topologies, logical circuits, racks, capacity + Telecoms topology.</li>
<li>Working closely with Enterprise Architects, network engineers, business leaders + key stakeholders to build scalable, AI enabled + future ready telecom operations.</li>
<li>Advantageous: ServiceNow AI features, Predictive Intelligence, Automation Engine, AIOps, AWS/Azure/GCP Cloud, Microservices, enterprise integration patterns, pre-sales, estimation + solution shaping for Telecom RFPs.</li>
<li>ServiceNow Certifications preferred: Certified Technical Architect (CTA), Certified Implementation Specialist (CIS), Certified System Administrator (CSA), Certified Application Developer (CAD).</li>
<li>Benefits: £90k-100k (DOE) + 25 days holiday (plus BHs) + Hybrid Working + Pension + Health Care + More.</li>
</ul>