8 Oct 2025

Greater London, England, United Kingdomgbvia direct

// Job Type

Full Time

// Salary

Not disclosed

// Posted

2 months ago

About the Role

Location

Within the boroughs of Kensington and Chelsea, Hammersmith and Fulham and Brent

Time Commitment

Hours are flexible depending on the family’s needs, but an average of 2-3 hours per weekly or fortnightly for 6-12 months

Role

To befriend a family by providing support, to improve their self-confidence, emotional health, and wellbeing, reducing their social isolation and promote their independence. Through encouragement and support, volunteers will aim to help families discover their strengths, build confidence, and resolve difficulties.

Responsibilities

To visit a family with whom you have been matched, building a relationship of friendship and trust.

To identify areas of support and work to achieve attainable goals

To support parents to get out and about with their children or pursue specific activities in the community

To complete a feedback form after each visit and to participate in regular supervision with your Coordinator

To uphold Family Friend’s core principles, vision, culture and values and abide by Family Friends policies and procedures

Qualities and Skills Required

To be reliable and have a genuine interest in the desire to make a difference in the lives of families

Good communication skills

Patience and a warm and friendly attitude

Training and Support

You will be required to attend Induction training and participate in further training and/or networking events which may be offered.

Ongoing support and supervision will be given by the named Coordinator either in person or via Zoom/telephone.

Attend 4 volunteer support group meetings during the time of involvement

Regular reviews will take place and an opportunity given for peer support through networking events with other Volunteers

Regular newsletters, updates and news from Family Friends will be sent to you by email

Reimbursement of out-of-pocket expenses such as food and drinks or public transport costs.

Any other requirements

Due to the vulnerable nature of the people we support, we will require two references and also a DBS check. Further details will be discussed with you at recruitment.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

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