Account Executive – Existing Business (Commercial Insurance)

<p>Account Executive – Existing Business (Commercial Insurance)<br /> Location: Colchester, Hybrid (initially fully onsite; 3 days in-office after 6 months)<br /> Employment Type: Full-Time | Permanent<br /> Sector: Commercial Insurance – Not-for-Profit &amp; Care Sector</p> <p>An established, purpose-led insurance brokerage is seeking a proactive and client-focused Account Executive to join its Existing Business team. With over five decades of experience, the organisation specialises in supporting socially impactful sectors such as charities, care providers, and faith-based organisations. This is an opportunity to develop professionally while contributing to work that benefits communities nationwide.</p> <p>The Role<br /> You will manage a portfolio of 30–40 commercial insurance clients per month, focusing on renewals, mid-term adjustments, compliance, and client retention. You’ll work closely with internal teams to ensure excellent service, competitive cover, and high retention performance.</p> <p>Key Responsibilities<br /> Manage an assigned portfolio of commercial clients</p> <p>Deliver client services including renewals, re-broking, MTAs, and claims queries</p> <p>Ensure a retention rate of 90%+ and support income growth</p> <p>Uphold internal compliance procedures and FCA regulations</p> <p>Collaborate with New Business teams when needed</p> <p>Maintain professional and ethical client relationships</p> <p>Engage in ongoing training (Cert CII support provided)</p> <p>Person Profile<br /> 2–3 years of experience in commercial insurance, ideally with broking or renewal experience</p> <p>Working knowledge of FCA compliance and insurance regulations</p> <p>Strong communication, organisation, and client-handling skills</p> <p>Attention to detail and a customer-first approach</p> <p>A goal-oriented mindset and commitment to professional development</p> <p>Why Apply?<br /> Join a values-driven team with a strong sense of purpose</p> <p>Full training and Cert CII qualification support provided</p> <p>Competitive salary with performance bonuses</p> <p>Hybrid working model post-probation</p> <p>Make a professional and social impact through your work</p> <p>Apply now if you&#8217;re ready to take ownership of a commercial portfolio and grow within a collaborative, ethical organisation that values both results and purpose.</p>