Deputy Manager

<p><b>Deputy Manager</b></p> <p>Due to the recent expansion of our client, they are looking to build on their core leadership team and are seeking a new Deputy Manager.</p> <p>As a Deputy Manager, you will lead a hub of Support Workers and Team Leaders to provide the best possible care and support for people living within a supported living environment. You deliver an outstanding service that enables people to stay healthy, be safe, and live a full and holistic lifestyle. You will lead your teams to deliver high-quality support in line with our client&rsquo;s values, policies, and best practice guidance. You will lead your teams to comply with regulations; this includes but is not limited to CQC regulations and compliance.</p> <p>You will have a person-centered, pragmatic approach to support and be dynamic and mobile understanding the needs of people they support and your teams.&nbsp;All Deputy Managers will undertake secondary on-call duties on a Rota basis.</p> <p><b>Key Responsibilities Include:</b></p> <ul> <li>To manage an allocated location by taking responsibility for ensuring clear plans for activity and support to ensure that vulnerable people can live safe, good quality lives.</li> <li>To ensure each person receiving support has a current person-centered support plan covering all identified needs.</li> <li>To ensure people in care are supported to meet the requirements of their own tenancies.</li> <li>To monitor, audit, and guide quality levels of recording so that locations can show evidence of support through notes and documentation.</li> <li>To deliver effective leadership to the support teams and have a good understanding of team or individual development needs.</li> <li>To ensure the support workers and Team Leaders receive quality supervision, training, and competency assessments in a timely manner.</li> <li>To coordinate and deliver regular team meetings.</li> <li>To uphold our client&rsquo;s company values and to ensure that policies and procedures are followed by all workers and locations.</li> <li>To evidence clear monitoring and assessing of locations and develop action plans where shortfalls are identified.</li> <li>To stand accountable for the quality of the locations and teams assigned to you.</li> <li>To perform investigations as directed by the Registered Manager / Operations Manager.</li> <li>To lead, (or participate as required), in the care reviews of people living in the locations.</li> <li>To produce and maintain quality records in support of reviews.</li> <li>To establish a good standard of communication and relationship with external stakeholders (including professionals and families of people in care).</li> <li>To participate in the assessing of new referrals.</li> <li>To perform on-call cover to ensure that our client can operate support to its locations and teams 24 hours a day.</li> <li>To undertake any other relevant tasks and responsibilities at the discretion of the Registered Manager or Operations Team.</li> <li>Ensure all Rota&rsquo;s are completed at least a month in advance and ensure all shifts are covered.</li> </ul> <p><b>Why Join Our Client:</b></p> <ul> <li>Private healthcare</li> <li>Comprehensive in-house induction and ongoing training</li> <li>A supportive organisation that truly values its team</li> <li>Their annual Brilliance Awards celebrating team achievements</li> <li>An additional day off for your birthday</li> <li>Employee wellbeing programs to support your physical and mental health</li> <li>Free parking</li> <li>Career development opportunities to help you grow and make a meaningful impact</li> <li>Enhanced DBS check</li> </ul> <p>If you are passionate about leadership, person-centred support and making a real difference, our client would love to hear from you.</p>