About the Role
With over 30 years of experience, ASAP Supplies are industry leaders in supplying marine equipment and spares worldwide for Leisure, Trade and Commercial sectors, specialising in products for maintenance, repair and overhaul. In this role, you will interact directly with customers via emails, phone calls, and in-branch contact to answer questions, provide guidance, increase sales, and elevate their experience with our company.
What we offer
People First: We value our employees just as much as our customers.
Work-Life Balance: Flexible working options to support your lifestyle.
Career Growth: Genuine opportunities for progression in a thriving industry.
Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
Work on SOP system and handle customers transactions
Working to deliver a balanced performance across key business metrics and KPI measures inline with business goals and objectives
Working collaboratively with Sales, Purchasing, Finance and Technical Teams to maximise customer opportunities and deliver a customer first culture
Assist the Sales Manager with obtaining and maintaining customer relationships
Skills and Experience
A passion for and experience in delivering fantastic customer service
Previous experience in a sales advisor/customer service position
Have an interest in boating and/or knowledge of the Marine industry (preferable)
Good communication skills
Knowledge of Microsoft Windows and Office Applications
Able to plan, prioritise and problem solve
Knowledge of SOP systems
To be result driven and highly motivated by delivering and exceeding targets
Tech Stack
Microsoft WindowsOffice ApplicationsSOP systems