About the Role
We’re looking for Comms & Engagement Lead for Digital & Data who will lead on delivering the strategic communications and engagement plan for the stream.
This role is focused on Digital & Data but also connects the stream to the wider firm. You’ll work closely with the Inclusion & Engagement team, Internal Communications, HR, and other central teams to support firm-wide initiatives. This role reports to the Digital & Data Stream Lead.
Key Responsibilities:
Develop and own the D&D communications and engagement strategy, leading all actions aligned to the plans.
Advise senior leadership, shaping messaging, and enabling two-way communication.
Lead high-quality, multi-channel communications.
Regularly evaluate communication effectiveness using insights and data.
Strengthen culture, community across Digital & Data
Build and maintain trusted relationships with senior Digital & Data leaders, challenging and advising appropriately.
Strengthen an internal network across functions (Internal Comms, HR, Talent, Inclusion & Engagement).
Use your network to advocate for Digital & Data colleagues and connect people across PA.
Using pulse survey data, you will lead Stream wide initiatives, campaigns, or workstreams, ensuring clear structure, objectives, and outcomes.
Lead rank-based forums and line manager forums for the stream
Run regular listening circles for underrepresented groups, in line with pulse survey
Build collaborative, inclusive environments that help teams thrive and perform.
Lead or contribute to Digital & Data strategic initiatives, transformation programmes and culture building efforts.
Introduce new tools, technologies, and ideas to improve communications and community building.
Demonstrate excellence in communication strategy, content creation, engagement design, and change communications.
Stay up to date with trends in internal communication, digital engagement, and employee experience.
Promote best practice and role model communication excellence across the firm.
Line manage team members (2) and project teams, providing coaching, feedback, and development conversations.
Create psychologically safe environments where teams can share ideas, innovate, and develop.
Work with our marketing team to support external marketing campaigns; The Intelligent Enterprise
Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week.
Qualifications
About you:
You thrive on bringing teams together across the firm to drive engagement. You care about people experience and champion wellbeing and I&D at every opportunity. You love to apply creative and innovative approaches to solving complex communications and engagement challenges.
To be successful in this role you’ll need a good understanding of internal communications and employee engagement, event management, and market trends. The person in this role needs to be action and results oriented, taking an insights-driven approach to monitor and implement initiatives to continuously improve employee engagement. You’ll create opportunities for two-way engagement so that employees’ voices are heard by senior leaders.
What We’re Looking For
Senior level internal communications or engagement experience in digital, tech, or data led environments.
Proven ability to design and implement communication strategies that engage diverse audiences.
Exceptional written, visual, and verbal communication skills.
Strong stakeholder influence, and relationship management
Experience using digital engagement tools, metrics, and insights.
Ability to manage multiple priorities in a fast-paced environment.
Desirable Attributes
Creative, strategic thinker with a passion for culture, engagement, digital communities, and employee experience.
Skilled at navigating complexity and leading through ambiguity.
Enthusiastic about building community and enabling others to succeed.
Passionate about people and making a difference.
We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you.
Tech Stack
internal communicationsengagement strategychange managementcontent creationemployee experience