Extra Care

Extra Care Extra Care Join our Extra Care register An easier way to access extra care, extra support, extra help when you need us most ... Our Extra Care register If a power cut happens, you might need some extra help. Our free Extra Care Register makes it easier to access the support you may need. Find out more Take Charge Today Need help managing your energy bills? Take Charge offers free, confidential advice on energy and money matters you can trust, delivered in partnership with Citizens Advice North West. Free support Go Low Today Need advice on low carbon technology? Explore free and impartial advice on low carbon technologies with 'Go Low Today' Tell me more Preparing for a power cut Power cuts can be difficult, but our simple tips help you stay safe and make things a little easier. Help me prepare Staying safe at home We've gathered advice and tips from our charity partners in the North West to help you and your family stay safe and healthy. Tell me more Meet our partners From local charities to strategic partnerships, we're proud to work with and support local organisations which make a huge difference to thousands of lives in our communities. Find out more New to our Extra Care Register? Download your free customer support guide. Download Accessible services We make it easier for everyone to use our services, with tools like Recite Me and other support for people who need extra help. Read more Radio Teleswitch Service Learn more about the RTS switch off. Tell me more