About the Role
<p><strong>Change Manager – ServiceNow </strong></p>
<p><strong>Remote</strong></p>
<p><strong>3–6 Month Contract </strong></p>
<p><strong>£280-£290/day Outside IR35 </strong></p>
<p>We are seeking an experienced <strong>Change Manager</strong> expert with <strong>ServiceNow Enterprise Environment working with Change Management framework</strong>.</p>
<p>ideally in May/June 2026. </p>
<p>Mainly <strong>remote; however, there may be occasional travel to customer sites. </strong></p>
<p>This is a chance to work with an established globally recognised Digital, IT and Network Services Consultancy.</p>
<p><strong><em>Key skills and experience:</em></strong></p>
<ul>
<li>Own and drive the <strong>Change Management</strong> process, ensuring efficient coordination and communication of all <strong>Change Requests.</strong></li>
<li><strong>Experience working within an enterprise ServiceNow environment. </strong>Strong experience working within enterprise-scale ServiceNow environments, including delivering and supporting solutions across complex business and technical landscapes.</li>
<li>A strong understanding of <strong>Change Management principles</strong> is a must i.e. <strong>ITIL V3, V4 based</strong></li>
<li>You will work within an <strong>ITIL based Change Management framework</strong> in which standardised methods and procedures are used for efficient and prompt handling of all technology changes. Working <strong>ServiceNow</strong> environments.</li>
<li>To act as a <strong>Change Management Subject Matter Expert (SME)</strong></li>
<li>Build and maintain relationships with Operational Leads, Service Managers, Project / Programme Managers, Customers and Suppliers</li>
<li>Involving <strong>Critical National Infrastructure (CNI) and secure Government environments.</strong></li>
<li>Log, track, and <strong>prioritize Changes</strong>, ensuring accurate impact assessments, risk evaluations, and necessary approvals.</li>
<li>the ability to identify and manage risks to ensure smooth deployment of <strong>changes</strong> in the <strong>live environment.</strong></li>
<li>Continuously improve processes for simplified <strong>Change management.</strong></li>
<li>Communicate planned <strong>Changes to affected</strong> customers and stakeholders.</li>
<li><em>Strong Desirable:</em> <strong>ITIL v4 Foundation certification.</strong></li>
<li><em>Strong Desirable:</em> Active SC Clearance (Used last 12 months) strongly desirable.</li>
</ul>