/Change Manager

Change Manager

London, Greater Londongbvia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
3 months ago

About the Role

<p><strong>Change Manager &#8211; ServiceNow </strong></p> <p><strong>Remote</strong></p> <p><strong>3&ndash;6 Month Contract </strong></p> <p><strong>&pound;280-&pound;290/day Outside IR35 </strong></p> <p>We are seeking an experienced <strong>Change Manager</strong> expert with <strong>ServiceNow Enterprise Environment working with Change Management framework</strong>.</p> <p>ideally in May/June 2026.&nbsp;</p> <p>Mainly <strong>remote; however, there may be occasional travel to customer sites. </strong></p> <p>This is a chance to work with an established globally recognised Digital, IT and Network Services Consultancy.</p> <p><strong><em>Key skills and experience:</em></strong></p> <ul> <li>Own and drive the <strong>Change Management</strong> process, ensuring efficient coordination and communication of all <strong>Change Requests.</strong></li> <li><strong>Experience working within an enterprise ServiceNow environment. </strong>Strong experience working within enterprise-scale ServiceNow environments, including delivering and supporting solutions across complex business and technical landscapes.</li> <li>A strong understanding of <strong>Change Management principles</strong> is a must i.e. &nbsp;<strong>ITIL V3, V4 based</strong></li> <li>You will work within an <strong>ITIL based Change Management framework</strong> in which standardised methods and procedures are used for efficient and prompt handling of all technology changes. &nbsp;&nbsp;Working <strong>ServiceNow</strong> environments.</li> <li>To act as a <strong>Change Management Subject Matter Expert (SME)</strong></li> <li>Build and maintain relationships with Operational Leads, Service Managers, Project / Programme Managers, Customers and Suppliers</li> <li>Involving <strong>Critical National Infrastructure (CNI) and secure Government environments.</strong></li> <li>Log, track, and <strong>prioritize Changes</strong>, ensuring accurate impact assessments, risk evaluations, and necessary approvals.</li> <li>the ability to identify and manage risks to ensure smooth deployment of <strong>changes</strong> in the <strong>live environment.</strong></li> <li>Continuously improve processes for simplified <strong>Change management.</strong></li> <li>Communicate planned <strong>Changes to affected</strong> customers and stakeholders.</li> <li><em>Strong Desirable:</em> <strong>ITIL v4 Foundation certification.</strong></li> <li><em>Strong Desirable:</em> Active SC Clearance (Used last 12 months) strongly desirable.</li> </ul>

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