You have a passion for technology and want to make the world a greener place?
Join the forefront of energy transition with E.ON's Digital Technology organization, as part of our technology in-house consulting, Expert Services. As a professional services organization, we collaborate closely with our business units, providing pivotal services that accelerate E.ON's ambitious Digital Transformation strategy.
If you have a passion for leading the green transition with digital innovation, become a playmaker in our energetic and diverse team of more than 500 Expert Services consultants.
It’s on us to make new energy work!
The Team – your impact
As a Working Student - Customer Interactions & Conversational AI (f/m/d) you will take over a dual role of community management and conversation design to shape the digitalization of tomorrow at E.ON across Europe.
Your Role – meaningful & rewarding
- Support ongoing Conversational projects – chat and voice assistants, closely working with the design, development team and project managers
- Contribute to the design of conversational flows, helping to create intuitive and user-friendly chatbots and voice-assistants and training NLU models to ensure proper recognition of user intents
- Organize and prepare knowledge-sharing sessions on conversational design best practices for existing and potential clients
- Maintain and curate content for our internal social intranet community pages; ensuring up-to-date and compelling representation of our team´s services and product portfolio
- Prepare and communicate project updates and achievements (e.g. milestones, conference participation, awards) across channels such as our Intranet, MS Teams, and LinkedIn to showcase our team’s successes
Your Profile – authentic & open-minded
- Currently enrolled in a study programme with a focus on Marketing, Information Technology, Linguistics or similar
- Strong interest in the field of Conversational AI and smart automation; no prior experience required but curiosity as well as willingness to learn and explore new technology are key
- Basic understanding of user experience principles and design best practices
- A true team player, ready to support colleagues when needed and contribute to shared goals
- Ownership and responsibility – as your expertise grows, you are not afraid to take on your own topics
- Excellent English and German skills
Our Benefits – smart & useful
- Enjoy hybrid work: We combine office collaboration with focused work from home. Thanks to our flexible working hours you can easily balance university and a job.
- Advance your development: We grow and we want you to grow with us! We offer exciting tasks and individual learning opportunities.
- Enjoy fair compensation: We recognize your contribution with a market-based remuneration.
- Get connected: Take the opportunity to engage in our communities for collaboration, learning, and network building.
- Recharge your battery: You have 30 days of paid vacation per year plus Christmas and New Year's Eve off.