Global Sales and Operations

As a Senior Sales Development Manager, you are the direct leader of our front-line BDR team. Your goal is to build, coach, and maintain a high-value prospecting engine. You aren't just watching dashboards; you are in the trenches with your team, refining their "hook," sharpening their business acumen, and ensuring that every inbound lead and outbound strategy is executed with full sales cycles impact. At Wellhub, we are on a mission to make every company a wellness company. As a Senior Sales Development Manager, you aren't just managing a team; you are the architect of a prospecting engine that connects organisations with life-changing wellbeing solutions. Every meeting your team sets and every partnership they initiate directly contributes to improving the health and happiness of employees across the UK. YOUR IMPACT Front-Line People Management Inspiring Leadership: Act as the direct leader and mentor for our front-line Business Development Representative (BDR) team, fostering a culture of growth and purpose. Daily Coaching: Conduct live call-shadowing and deep-dive reviews to sharpen your team's ability to communicate the transformative power of Wellhub. Performance & Journey: Take full accountability for a team of 5–8 BDRs, guiding their professional journey and ensuring they hit the milestones that drive our mission forward. Hiring & Training: Lead the interview process for new talent and execute a seamless onboarding program that gets new starters hitting "active" status within 30 days. Stakeholder Management: Excellence in building strong partnerships with marketing and sales. Market Expertise & Business Acumen Vertical Knowledge: Deeply understand the UK B2B ecosystem to teach your team how to position wellbeing as a "business-critical" priority for CHROs and CFOs. Economic Awareness: Pivot messaging based on market shifts to ensure Wellhub remains a vital solution for companies navigating industry headwinds. Inbound & Outbound Process Mastery Inbound Agility: Manage the "speed-to-lead" for inbound inquiries, ensuring high conversion rates through rigorous qualification. Outbound Strategy: Work with the team to build hyper-personalised outbound "clusters." You’ll move beyond generic sequences to high-intent, research-backed prospecting. Tech Stack Champion: Ensure the team is getting maximum ROI out of Salesforce, LinkedIn Sales Navigator, and AI-assisted prospecting tools. BoB Management: Develop the best-in-class strategies for managing the rep's book of business and running the outreach-prospecting playbook and turning curiosity into attention with intention. Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness. WHO YOU ARE Proven Track Record: 5+ years in Sales, with at least 1-2 years of experience as a Lead BDR or Front-line Manager. The "Coach" DNA: A passion for seeing others succeed. You should have examples of BDRs OR AEs you’ve mentored who have been promoted into AE or Senior roles. Analytical Skills: You can look at a conversion funnel and pinpoint exactly where the "leak" is-whether it’s the initial hook, the discovery call, or the hand-off to the AE. Strategic Narrative Building: Proven experience managing SDR/BDR teams for a Challenger Brand or a "non-commodity" solution. You must demonstrate the ability to create urgency for a product that is not yet a "household name" or is perceived as discretionary spend. The "Value-First" Framework: You have moved beyond "feature-selling" and can coach reps to pivot from Product Interest to Business Impact. You should be able to show how you’ve successfully positioned a solution as "mission-critical" during budget-conscious cycles. UK Market Savvy: Comfortable navigating the nuances of UK business culture and time zones. HR Knowledge and experience: You are familiar with the HR space and can talk the CHRO language Knowledge of key sales development metrics: Team Quota Attainment (% of team hitting SQL/Meeting/ Opps targets), Conversion Rates (MQL to SQL Inbound and Prospect to Meeting to Opps Outbound) Win Rates and Revenue Targets: It's all about how this team and demand gen impact the business results Ramp Time: The speed at which new hires reach full productivity. Employee Retention: Team engagement and internal promotion rates.