Service Advisor / Automotive Service Advisor / Aftersales Advisor

<p><strong>Service Advisor / Automotive Service Advisor / Aftersales Advisor </strong><br /><strong>Dartford, South East London</strong><br /> <strong>Salary: £31,000 basic + uncapped OTE of £38,000+<br /></strong><br />Join a busy, high-performing dealership as an experienced <strong>Service Advisor</strong> in Dartford.<br /> Earn <strong>£31,000 basic with uncapped OTE of £38,000+</strong> plus bonus and benefits.<br /> <strong>Monday&#8211;Friday hours, no weekends</strong>, and real career progression.<br /> Apply now to take the next step in your automotive career.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Greet customers and manage all service bookings in a professional and friendly manner</li> <li>Ensure all vehicles are processed in line with company procedures and industry standards</li> <li>Plan and manage the <strong>Service Department diary</strong> to maximise workshop efficiency and technician utilisation</li> <li>Promote aftersales services, including servicing, repairs, and parts, to drive repeat business</li> <li>Deliver outstanding <strong>customer service</strong> and achieve high customer satisfaction scores (CSI)</li> <li>Upsell additional work, services, and products to meet revenue and profitability targets</li> <li>Maintain a professional appearance and represent the business to a high standard</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Minimum <strong>2 years&#8217; experience as a Service Advisor / Aftersales Advisor within a franchised dealership</strong></li> <li>Strong understanding of <strong>automotive aftersales, service processes, and customer care standards</strong></li> <li>Excellent communication and interpersonal skills</li> <li>Target-driven with a proactive and positive &#8220;can-do&#8221; attitude</li> <li>Highly organised with the ability to manage a busy workload</li> <li>Full <strong>UK Driving Licence (required)</strong></li> </ul> <p><strong>About You</strong></p> <ul> <li>Customer-focused and committed to delivering exceptional service</li> <li>Professional, presentable, and motivated to succeed</li> <li>Ambitious with a desire to progress within the motor trade</li> <li>A strong team player who thrives in a fast-paced environment</li> </ul> <p><strong>Salary &amp; Benefits</strong></p> <ul> <li><strong>£31,000 basic salary</strong></li> <li><strong>Uncapped OTE of £38,000+</strong></li> <li>Performance-related bonus</li> <li>Company pension</li> <li>Life insurance</li> </ul> <p><strong>Working Hours</strong></p> <ul> <li>Monday to Friday</li> <li>8:00am &#8211; 6:00pm</li> </ul> <p>Apply Now If you are an experienced <strong>Service Advisor / Automotive Service Advisor / Aftersales Advisor / Service Receptionist</strong> looking to take the next step in your automotive career, we would love to hear from you.</p>