About the Role
Job description
Flexible working - We operate in a hybrid working environment where we come into a client site or office, at least two days per week.
Location: Bristol, and client sites in the Southwest (M4 corridor)
Do you feel the desire to join a highly motivated team that aims to create positive and lasting changes in the world?
Our Major Programme Services (MPS) team are looking for an exceptional Business Change Specialist with significant experience working on digital transformation programmes within the Defence sector. MPS is in high demand and experiencing repeated successes in delivering value and excellence for our clients who are within daily commuting range from home. Due to this success, we are expanding further across the UK.
MPS are client-facing consultants who are part of PA’s core Programme Transformation and Delivery capability Team, PA’s Centre of Excellence for all project, programme, and portfolio capability. We work across Defence, major projects & infrastructure, transport, and public sector taking on client-facing roles on long-term assignments.
As a Business Change Consultant, you will play a pivotal role to support a client’s goals, programmes, and change initiatives within large, complex digital transformation programmes. The role will involve maintaining and implementing a business change plan through proactive stakeholder engagement to foster successful organisational change. Your collaborative, human-centric, and value-driven mindset will be crucial in delivering successful outcomes for our clients.
This role offers an exciting opportunity to work in a collaborative and innovative environment, shaping projects that drive meaningful impact.
You will have opportunity to:
Develop and maintain business change plans to support digital Defence transformation programmes, working with multiple stakeholders to identify and implement business change activities.
Update change management strategies to reflect programme reality and operational need and proactive risk mitigation
Conduct business change assessments across Defence Lines of Development (DLoDs) including change maturity assessments, adoption analysis reviews, and change load assessments aligned to the as-is and to-be state.
Use visualisation tools to present the impact of changes to a wide range of stakeholders.
Work collaboratively within a multidisciplinary team and through programme leadership, with external partners, government agencies, and the wider Defence community as required to prepare the organisation for change and ensure alignment of messaging across all programme activities.
Work closely with the assignment manager to ensure the business change plan and activities align with wider strategic change activities across Defence.
Facilitate workshops and events to inspire individuals and teams as well as deliver usable outputs
Develop change-themed communication messages appropriate for a variety of channels.
Foster strong long-term client relationships by maintaining regular communication and managing expectations.
Provide mentorship and guidance to junior team members and undertake knowledge transfer activities.
Work with clients who are within daily commuting range from home.
Qualifications
Experience in delivering change within digital programmes, ideally large transformation programmes
Ability to manage complex stakeholder relationships across government and Defence environments.
Expertise in applying change methodologies and tools
Proven ability to manage and lead cross-functional teams
Exceptional interpersonal and communication skills, both written and verbal, with the ability to present complex information to clients and stakeholders in a clear and concise manner.
Collaborative mindset and ability to work with a diverse range of stakeholders
Analytical mindset with the ability to identify and solve problems, make informed decisions, and manage risks effectively.
Must be able to work at pace, to a high standard and usually to very tight deadlines.
Understanding of a human-centric approach to business change
Prior experience working within Defence or similar complex and operationally focused organisations, is desirable but not essential.
Experience working in a consulting environment and/or consortium/blended teams is desirable.
Relevant change management qualification (e.g. Digital skills, APMG Change Management, Prosci Certification) is desirable
Tech Stack
business change managementdigital transformationstakeholder engagementDefence sectorchange management methodologiesprogramme managementcommunication