Billing Supervisor

JOB DESCRIPTION ROLE OVERVIEW This is a permanent opportunity within a growing shared service centre, offering a blend of hands-on billing responsibilities alongside team leadership, mentoring, and process improvement. Reporting to the Accounts Receivable Manager, the successful candidate will take ownership of billing and sales ledger activities while supporting and guiding a small team. KEY RESPONSIBILITIES Take a hands-on role in the day-to-day billing function Support, mentor, and guide a small billing team Raise invoices for goods and services supplied to customers Coordinate monthly billing procedures with Operations, ensuring deadlines are met Maintain control of sales ledger activities and support process improvements Compile and review a full overview of billing activity Resolve internal and external billing queries professionally and efficiently Work closely with Credit Control to ensure a seamless service Build strong relationships across departments to support service delivery Attend departmental meetings and contribute to continuous improvement Assist senior management with reporting, process changes, and additional duties SKILLS & EXPERIENCE Previous experience in a billing or sales ledger role Supervisory or team leadership experience (highly advantageous) Strong leadership skills with the ability to mentor and support others Experience with financial systems such as ELO or Navision (beneficial) Experience within a growing business or shared service environment (desirable) Excellent communication and relationship-building skills Ability to work independently and manage competing priorities Strong organisational skills and attention to detail Good working knowledge of Microsoft Office