Account Manager

<h3><span><strong id="docs-internal-guid-87e5e2ec-7fff-b86f-f3c3-14a40388ef07">About the Client</strong></span></h3><p><span>Our client is a fintech group focused on building practical financial infrastructure for modern, borderless businesses. One of their core products is a global financial platform that helps companies manage international operations without the friction of traditional banking.</span></p><h3><span><strong id="docs-internal-guid-87e5e2ec-7fff-b86f-f3c3-14a40388ef07">Role Overview</strong></span></h3><p><span>As an <strong>Account / Customer Success Manager</strong>, you will take ownership of B2B clients after activation and guide them toward stable, secure, and scalable use of the platform.</span></p><p><span>This role sits at the intersection of relationship management, fintech operations, and commercial growth. It requires someone who understands that working with money means working with precision — and that long-term retention is built on trust and clarity.</span></p><h3><span><strong id="docs-internal-guid-87e5e2ec-7fff-b86f-f3c3-14a40388ef07">Key Responsibilities</strong></span></h3><ul><li><p><span>Manage and develop relationships with B2B clients after activation</span></p></li><li><p><span>Ensure a smooth and secure start: oversee first transactions and operational setup</span></p></li><li><p><span>Help clients structure and optimize their payment flows (accounts, cards, crypto, payouts)</span></p></li><li><p><span>Coordinate cross-functionally with compliance, payments, and support teams</span></p></li><li><p><span>Proactively identify risks and growth opportunities</span></p></li><li><p><span>Drive retention, increase volumes, and product adoption</span></p></li><li><p><span>Share client insights to improve product and processes</span></p></li></ul><h3><span><strong id="docs-internal-guid-87e5e2ec-7fff-b86f-f3c3-14a40388ef07">Requirements</strong></span></h3><ul><li><p><span>Experience in B2B Customer Success / Account Management</span></p></li><li><p><span>Background in fintech, payments, banking, SaaS, or crypto — strong advantage</span></p></li><li><p><span>Solid understanding of financial operations and attention to detail</span></p></li><li><p><span>Ability to manage international clients independently</span></p></li><li><p><span>Strong communication skills in English</span></p></li></ul><h3><span><strong id="docs-internal-guid-87e5e2ec-7fff-b86f-f3c3-14a40388ef07">Key Soft Skills</strong></span></h3><ul><li><p><span>Proactive mindset with ownership over client outcomes</span></p></li><li><p><span>Structured, detail-oriented approach when working with money-related operations</span></p></li><li><p><span>Analytical thinking combined with empathy</span></p></li></ul><h3><span><strong id="docs-internal-guid-87e5e2ec-7fff-b86f-f3c3-14a40388ef07">What We Offer</strong></span></h3><ul><li><p><span>Professional growth opportunities, training, and mentorship</span></p></li><li><p><span>Healthcare &amp; insurance benefits for personal well-being</span></p></li><li><p><span>A collaborative and dynamic work environment</span></p></li><li><p><span>Other benefits</span></p></li></ul><p><span><strong id="docs-internal-guid-87e5e2ec-7fff-b86f-f3c3-14a40388ef07">Apply in 2 min to enjoy helping international companies operate confidently across borders!</strong></span></p>