Customer Service Administrator 6881

<p><strong>Temporary Customer Service Administrator&nbsp;6881</strong></p> <p><strong>Location:</strong> Quedgeley, Gloucester<br /> <strong>Start Date:</strong> ASAP<br /> <strong>Hours:</strong> 08:30 &ndash; 17:00, Monday to Friday<br /> <strong>Duration:</strong> Until end of May<br /> <strong>Pay:</strong> &pound;13.19 per hour</p> <p><strong>Key Responsibilities of a Customer Service Administrator:</strong></p> <ul> <li>Accurately raise, check and approve sales orders, ensuring 100% accuracy</li> <li>Support the Customer Success team with general administrative duties</li> <li>Manage inboxes, triaging emails and sending holding responses where needed</li> <li>Answer and direct inbound calls, providing a professional first point of contact</li> <li>Organise samples or swatches for customers as required</li> <li>Manage inbound and outbound post</li> <li>Greet visitors and manage reception/intercom queries</li> <li>Maintain and update client portals and internal systems</li> <li>Support with data entry and general administration</li> </ul> <p><strong>Key Skills of a Customer Service Administrator:</strong></p> <ul> <li>Strong attention to detail with a high level of accuracy</li> <li>Excellent organisational skills and ability to manage a varied workload</li> <li>Confident communication skills, both written and verbal</li> <li>Good IT skills, including Microsoft Office</li> <li>Professional and friendly telephone manner</li> <li>Ability to work efficiently in a fast-paced environment</li> <li>Proactive and adaptable approach</li> </ul> <p>To be considered for this role, please email your CV to <strong>katie.tyrrell@first-base.co.uk</strong> or call Katie on <strong>01453 755330</strong>.</p> <p>REFER A FRIEND: If you have a colleague or friend who may be interested in one of our roles, refer them to us today! T&amp;Cs apply: <a href="//www.first-base.co.uk/current-jobs&quot;" target="&quot;_new&quot;">https://www.first-base.co.uk/current-jobs</a></p> <p>First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial and Engineering sectors.</p>