IT Service Technician (m/f/x)

For our European distribution center in Weil am Rhein we are looking for an IT Service Technician (m/f/x). Your Responsibilities Procuring and setting up IT workstations Handling support requests via phone and ticket system Supporting the logistics IT and the retail stores Creating documentations, FAQs and brief manuals User / permission management Support in improving user services Assistance with the supervision of trainees in the IT department Configuration and maintenance of telephones, mobile phones, tablets and the telephone system Your Profile Degree as IT specialist or equivalent degree 2-3 years of practical experience in providing IT-support and user help desk Service-oriented and strong communication skills Strong analytical skills Good knowledge of the MS Office environment Fluent in German, good or fluent in English (every further language is warmly welcomed) Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.