Attendance Support and Welfare Officer

 An exciting part time opportunity has arisen for a highly organised and communicative Attendance Support and Welfare Officer to join the friendly support staff team at Madeley School. This role is integral to the academy’s success, with a strong focus on monitoring, analysing and addressing student attendance and the successful candidate will be responsible for identifying patterns of absence and implementing appropriate strategies to support students in returning to regular attendance.

In addition to maintaining accurate attendance records and providing welfare support, the post holder will play a key role in promoting positive attendance across the school. This includes coordinating targeted support for persistently absent students, working collaboratively with the Pastoral Team, Education Welfare Officer, subject teachers, parents/carers and the students themselves.

Experience with IT systems such as A Star Attendance and Arbor would be advantageous, however, full training will be provided.

As the role involves working closely with some of the school’s most vulnerable students and their families, the successful candidate must demonstrate a calm and professional manner, with the ability to be both authoritative and empathetic as situations require. A high level of discretion, a commitment to strict confidentiality, adherence to safeguarding procedures, and excellent written and verbal communication skills are essential. 

 Why Madeley?

• One of the top-performing schools in Staffordshire - our GCSE results are exceptional, with Maths ranked number 1 in the county and overall Progress 8 scores significantly above the national average.
• Oversubscribed and thriving - Madeley is the number one school of choice in the region, receiving 299 applications for September 2025, with 190 as first-choice preferences.
• An electrifying culture of excellence - students cannot speak highly enough about their school; they are inspired, ambitious, and driven to succeed.
• An expertly crafted and engaging curriculum - our curriculum is described as "ambitious, immersive, and designed to excite and engage pupils", ensuring hands-on, real-world experiences.
• Innovative and forward-thinking leadership - our self-evaluation was described as "pinpoint accurate", our approach to teaching "exemplary", and our relentless drive for success embedded in every decision we make.
• A school that feels like home - students feel safe, valued, and driven to exceed their own expectations, supported by a team that goes above and beyond every single day.

At Madeley, we are proud of our culture of high achievement, collaboration, and continuous improvement. You will be part of a vibrant professional community that values initiative, encourages innovation, and supports your development.

Our recent Ofsted inspection (Feb 2025) was nothing short of phenomenal, with inspectors blown away by the exceptional standards of teaching, leadership, and student achievement.

Take this opportunity to be part of an inspiring journey - where your expertise, passion, and innovation will make a lasting impact!

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
• Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
• Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
• Free Eye Tests
• Cycle to work scheme
• Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust.

We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Actual Salary: £12,857 - £13,486

Working Hours: 21 hours per week, 38 Term time weeks plus 5 Inset Days (39 weeks per year total)

Madeley School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment, click here to review Safeguarding and Pupil Protection Policy https://www.shaw-education.org.uk/our-trust/key-information 

This position is subject to robust vetting procedures, including an online search for all shortlisted candidates, in line with our Trust’s commitment to safer recruitment.

An enhanced criminal record check from the Disclosure and Barring Service (DBS), formerly known as the CRB, is required. You will be asked to disclose all relevant unspent and, where applicable, unfiltered spent reprimands, formal warnings, cautions, and convictions.

Shaw Education Trust is an Equal Opportunities employer. We are fully committed to ensuring that our recruitment and selection processes promote equality, diversity, and inclusion at every stage.

In accordance with our safer recruitment policy CVs alone will not be accepted.

We reserve the right to appoint before the closing date as we review applications on an on-going basis and interviews may be arranged as suitable candidates are identified, therefore, we encourage early applications.

Successful candidates will be subject to a fully Enhanced DBS check along with other relevant employment checks.