About the Role
<ul>
<li><font size="3"><span>Earn £30,451.45 (live off rate) per annum (our pay system is benchmarked and fair) <br /></span></font></li>
<li><font size="3"><span>Full Time Permanent Contract</span></font></li>
<li><font size="3"><span>Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.</span></font></li>
</ul>
<p><span><strong><font size="4">Made by adventure </font></strong></span></p>
<p><font size="3"><span>PGL is shaping the next generation through extraordinary residential adventures. Our award-winning programmes help children discover the fun of being outdoors, promote wellbeing, develop character, and build real-world skills for life. <em>Will you join the adventure? </em></span></font></p>
<p><span><strong><font size="4">We’re part of something bigger </font></strong></span></p>
<p><span><font size="3">We’re proud to be part of <strong>PGL Beyond</strong>, a network of educational travel brands which empowers young people to explore, grow and thrive – through exceptional experiences that go beyond the classroom. Together, we’re making a difference. </font></span></p>
<p><span><strong><font size="4">Make a difference as a Retail Team Leader </font></strong></span></p>
<p><font size="3"><span>You’ll oversee our on-site retail and bar areas, providing a friendly and welcoming service to our young guests, families and other visitors. You’ll ensure your team keeps these areas stocked, organised and visually appealing, encouraging creativity with shop & bar displays to keep them fresh and fun. </span></font></p>
<p><font size="3"><span>You’ll maximise productivity and profitability through effective stock management, spending incentives and cash handling. You’ll share your marketing ideas to enhance our retail environments and oversee a fun programme of entertainment for our guests using our bar areas during their stay. </span></font></p>
<p><span><strong><font size="4">Is this you? </font></strong></span></p>
<ul>
<li><font size="3"><span>A strong background in retail <br /></span></font></li>
<li><font size="3"><span>Excellent leadership and communication skills <br /></span></font></li>
<li><font size="3"><span>Creativity and commercial awareness </span></font></li>
</ul>
<p><font size="3"><span>You’ll need great interpersonal skills to assist and engage with our guests, leadership ability to inspire and lead your team, and confidence and problem-solving talent to resolve any issues that stand in the way of achieving your targets through delivering excellent guest experiences. </span></font></p>
<p><font size="3"><span>We’re looking for individuals with 3+ months experience within a retail and / or bar role. Experience of supervising a team is a bonus, but not essential for this position as management training will be given. </p>
<p>Above all, it’s our core values of <strong>FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK</strong> and <strong>RESPECT</strong> that unite us. </span></font></p>
<p><span><strong><font size="4">A place to thrive </font></strong></span></p>
<p><span><font size="3">No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you </font><strong style="font-size: medium">brilliantly unique</strong><font size="3">. </font><br /><font size="4"><br /><strong>Fair pay and benefits for all </strong></font></span></p>
<ul>
<li><font size="3"><span>On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday. <br /></span></font></li>
<li><font size="3"><span>A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations. <br /></span></font></li>
<li><font size="3"><span>24/7 access to our Wellbeing Hub alongside our Employee Assistance Program <br /></span></font></li>
<li><font size="3"><span>Sector leading family friendly policies and a contributory pension <br /></span></font></li>
<li><font size="3"><span>Access to our financial wellbeing platform where you can borrow or save directly from your salary. <br /></span></font></li>
<li><font size="3"><span>Free/discounted PGL breaks for your family & discounts at 800+ retailers. </span></font></li>
</ul>
<p><font size="3"><span> </span></font><span style="font-size: medium">For a full Job Description and Personal Specification please click </span><a href="https://www.pgl.co.uk/Files/DocumentManagerDocuments/Recruitment/Job%20Descriptions/RetailTeamLeader25.pdf" style="font-size: medium">here</a><span style="font-size: medium">.</span></p>
<p><font size="3"><font size="3"><font>For enquiries specific to this role, please email us at katy.morgan@pgl.co.uk</font></font></font></p>
<p><font size="3"><font size="3"><font><em>We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually. </em></font></font></font></p>