Service Coordinator

The Rewards and Benefits on offer;

• Excellent progression opportunities

• Immediate start date

• Monday – Friday working hours promoting a healthy work/life balance

• Friendly and supportive working environment

• A permanent job opportunity from day one!

The Company you will be working for;

MTrec Commercial are proudly representing our industry leading client on their search to appoint an experienced Service Coordinator to join their expanding team on a full time and permanent basis. If you have the required skills and experience, please apply for an immediate response!

The Role you will be doing;

• Coordinate and manage field engineer diaries across the UK & Ireland

• Book customer visits (maintenance, repairs, site evaluations, breakdowns)

• Liaise with customers to schedule and confirm appointments

• Raise jobs in SAP and scheduling systems

• Quote parts/labour and manage repair jobs from start to finish

• Track warranty claims and maintain calibration/tool registers

• Keep vehicle records, safety cards, and inductions up to date

• Attend weekly planning meetings and support with admin tasks

About You;

• Excellent organisation and planning skills

• Ability to prioritise under pressure and meet tight deadlines

• Confident communicator with a professional phone manner

• Customer-first mindset and a helpful, can-do attitude

• Strong IT skills: Microsoft Office is essential, SAP/Protean is a plus

• Team player who also works well independently

• Knowledge of H&S procedures and logistics across the UK & Ireland is a bonus