Luxury Goods

We are working with a highly prestigious luxury goods business to find an exceptional Front of House Concierge to operate within a beautifully curated Mayfair townhouse boutique office. <br><br>This is a standout opportunity for a polished, service-driven individual to deliver a five-star, members’ club-style experience to clients, guests and senior stakeholders.<br>This role goes far beyond a traditional reception position. You will take full ownership of the front of house, creating a seamless, warm and highly personalised arrival experience, managing guest journeys, meeting room coordination and daily operations, while supporting a premium environment that includes private dining and event spaces. You will also oversee deliveries, liaise closely with internal teams and ensure the space runs effortlessly day to day.<br><br>The successful candidate will be highly organised, intuitive and solutions-focused, with the confidence to operate in a fast-paced but refined setting. A naturally warm, engaging personality is essential, with the ability to balance professionalism alongside a client led, first class service approach.<br><br>To be considered for this role you must have front of house experience in a high-end client-facing environment such as within a luxury setting, 5* boutique hotels, private members’ clubs, luxury goods, or boutique investment firms working with VIP clientele. Impeccable presentation, strong communication skills and a genuine passion for delivering exceptional service are essential. <br><br>Based in Mayfair, working 9am–6pm (with some flexibility), 5 days in office, this role offers a highly competitive salary and the opportunity to be part of a best-in-class front of house operation, joining at an exciting time for the development of this organisation.