Insurance Surveyor - Social Housing

• Play a crucial front-end role supporting residents and managing complex claims.
• Take ownership of high-value property insurance cases (fire, flood, structural)

About Our Client

A well-established and forward-thinking social housing provider with a strong focus on delivering high-quality services and maintaining safe, compliant homes. The organisation is committed to continuous improvement, customer satisfaction, and investing in its people.

Job Description

• Inspect properties following insurance-related damage (fire, flood, impact, structural issues)
• Diagnose issues and prepare repair schedules, specifications, and cost estimates
• Manage the end-to-end insurance claims process alongside internal teams and insurers
• Liaise with contractors to ensure works are delivered efficiently and to a high standard
• Monitor project delivery, ensuring compliance, cost control, and quality
• Provide ongoing communication and updates to residents during what can be challenging circumstances
• Maintain accurate records within asset management systems

The Successful Applicant

• Experience in property surveying, repairs, or insurance-related works
• Strong diagnostic and reporting skills
• Knowledge of building defects, repair techniques, and reinstatement works
• Ability to manage multiple cases simultaneously
• Excellent communication skills, particularly in sensitive customer environments
• Commercial awareness and ability to manage costs effectively

What's on Offer

• 35-hour working week supporting strong work-life balance
• 39 days annual leave (including bank holidays) increasing to 44 days with service
• Generous pension scheme (matched contributions up to 8%)
• Health Cash Plan & Enhanced Employee Assistance Programme
• Excellent training & career development opportunities (Investors in People accredited employer)
• Enhanced company sick pay (up to 6 months full pay + 6 months half pay with service)
• Flexible and home working options where business needs allow
• Opportunity to join a stable, purpose-driven organisation with long-term investment

Contact

Mitchell Davies

Quote job ref

JN-072026-7053383

Phone number

+44 161 829 0491

Job summary

• Job function
• Property

• Subsector
• Property / Building Surveyor

• Sector
• Property

• Location
• East Midlands

• Contract type
• Permanent

• Consultant name
• Mitchell Davies

• Consultant phone
• +44 161 829 0491

• Job reference
• JN-072026-7053383