IT Service Desk Analyst

IT Service Desk Analyst, with good background of providing 1st line & 2nd line support, is required for a Managed Service Provider for an initial 3 month contract, based in Portsmouth, Hampshire, paying from £135 - £150 / day. IT Service Desk Analyst Based in Portsmouth, Hampshire Start ASAP Initial 3 month + contract £135 - £150 / day (Limited / Umbrella Company) This position is working inside IR35 Working on the IT Service Desk team of a leading IT Managed Service Provider, the Service Desk Analyst will be responsible for providing 1st line support and 2nd line support for the external customer base. This will include Microsoft 365, Active Directory, Office 365 admin & configuration and basic network configuration. Required Skills: Good 1st line support experience Ideally some previous experience operating at a 2nd line support level Good experience with Office 365 admin & configuration Good experience with the wider M365 Good experience of Active Directory Excellent communication & stakeholder management experience This position would suit an IT Service Desk Analyst / IT Support Analyst / IT Support Engineer / IT Technician / Desktop Support Analyst, who has good experience of providing 1st line & 2nd line support on an IT Service Desk. This IT Service Desk Analyst position is looking to start ASAP, will be based in Portsmouth, Hampshire, paying £135 - £150 / day (depending upon background and experience) – Limited / Umbrella Company