About the Role
Senior Defect Manager – Banking and Testing Expertise
Krakow
Hybrid
ISTQB
Java
JIRA
English
Senior
Banking, Corporate Banking
Test Manager
Unleash leadership in defect management — drive quality and excellence in banking testing!
Krakow-based opportunity with hybrid work model.
As a Senior Defect Manager, you will be working for our client, a leading player in the banking and financial services industry. You will be pivotal in overseeing defect resolution activities during a major transition project involving data migration and application re-installation within the banking sector. This role offers the chance to shape quality assurance processes and foster best practices in a dynamic, international environment—an excellent opportunity for career growth and impactful contribution.
Your main responsibilities:
Coordinate defect resolution activities across bank teams, ensuring SLAs are consistently met.
Refine defect understanding, criticality, and urgency, driving efficient resolutions.
Lead and facilitate defect meetings, organize defect correction work, and prioritize tasks based on criticality.
Foster a culture of quality assurance and promote best practices in defect management.
Collaborate with cross-functional teams to improve defect tracking processes and reporting.
Support continuous improvement initiatives within testing and defect processes.
Navigate complex banking functional areas, understanding architecture, environments, and data models.
Ensure effective communication of defect statuses to diverse stakeholders.
You're ideal for this role if you have:
At least 5 years of experience in defect management, testing, or related roles within structured project environments.
Strong expertise in test management methodologies and defect lifecycle management.
Proficiency in Jira testing tools, including dashboard creation and filter management.
Solid understanding of banking functional areas and SDLC, familiar with Agile and Waterfall methodologies.
Cross-domain consulting or business analysis experience.
Exceptional communication skills in English, both written and verbal.
Ability to work effectively in multicultural, distributed teams.
It is a strong plus if you have:
Testing certification (e.g., ISTQB) or similar qualifications.
Knowledge of migration testing and UAT processes.
Experience in investment banking projects.
Familiarity with data migration and application re-installation.
Language Required for the role:
Fluent English (both written and spoken).
Tech Stack
JIRADefect ManagementTest ManagementBankingISTQBTesting MethodologiesUAT