About the Role
<p>NSS is seeking an experienced <b>Subject Matter Expert (SME) to provide Tier 3 </b>sustainment support to a mission critical IP voice transport network in <b>Fort Meade, MD.</b> The position requires extensive experience designing, implementing, and maintaining complex networks with a focus on security, high availability, and performance. The SME will work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning optimally.</p>
<p><b>Primary Responsibilities:</b></p>
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<p>Provide design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.</p>
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<p>Resolve escalated network and security support issues.</p>
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<p>Independently conduct network assessments, identify possible vulnerabilities, and recommend/develop solutions to problems found.</p>
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<p>Lead development of network documentation, diagrams, and standard operating procedures. This includes creating and maintaining Engineering Implementation Plans (EIPs).</p>
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<p>Support Continuous Service Improvements (CSI).</p>
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<p>Active participation in Root Cause Analysis for Problem Management activities.</p>
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<p>Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments.</p>
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<p>Manage vendor relationships, including engagement on Incident Support activities and ensure timely delivery of program deliverables.</p>
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<p>Monitoring, capacity planning, backup, and recovery of network equipment</p>
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<p>Keep up with technology trends. Evaluate and recommend new technologies, tactics, and tools to improve service delivery.</p>
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<p>Mentor and coach junior engineers, including providing training and support as required.</p>
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<p><b>Core Qualifications:</b></p>
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<p>Bachelor’s degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience. Specific years of related work experience may be substituted for a degree at the Hiring Manager's discretion.</p>
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<p>Ability to work in a team environment with excellent communications and interpersonal skills.</p>
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<p>Active DoD clearance at the Top-Secret level with SCI eligibility</p>
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<p>Security+ Certification or other DOD 8570 IAT Lvl II Certification within a certain timeframe after starting if not starting with one when hired.</p>
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<p>Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.</p>
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<p>10+ years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.</p>
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<p>Strong understanding and in-depth knowledge of IP network/subnet addressing.<br />
Experienced and adept at developing and maintaining technical documents, analyses, and reports.</p>
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<p>Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.</p>
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<p>Ability to travel up to 10% including OCONUS potential travel.</p>
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<p><b>Preferred Qualifications:</b></p>
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<p>Experience with Juniper route, switch and security appliances. (MX, EX, SRX)</p>
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<p>Experience with Session Initiation Protocol (SIP) implementation and design concepts.</p>
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<p>Experience with Ribbon Session Border Controllers (SBC)</p>
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<p>Experience with SolarWinds configuration and maintenance.</p>
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<p>Experience with change, configuration and performance management NetOps concepts.</p>
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<p>IAT Level III Certification (i.e. CISSP or equivalent).</p>
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