Commercial & Compliance Support Manager required in Tidworth, Wiltshire. Salary c. £45,000 to £50,000 plus competitive benefits. Flexible Working.
Thomas Search is delighted to be partnering with a leading estate management organisation to recruit for an PFI Commercial & Compliance Support Manager. This is a rare and exciting opportunity to join a client-side team managing a large and diverse portfolio of assets across a wide geographic area.
Key Purpose of Role
As Commercial & Compliance Support Manager you will enhance commercial efficiency, ensure strong adherence to contractual and assurance processes, assist with risk management, and support the fulfilment of the company commercial obligations.
- Provide high quality commercial, administrative and governance support to the Senior Leadership Team.
- Support operational and compliance assurance activities of the SPV.
- Performance monitoring and commercial oversight of the PFI project against contract deliverables.
- Assist the Head of Commercial in preparing commercial reports, briefings, and recommendations for the Executive
- Support the development, implementation and maintenance of commercial policies and procedures
- Conduct data gathering, analysis and preparation of commercial documentation to support decision making
- Assist in the administration of insurance renewals, claims processes, and associated documentation
- Maintain clear document and version control for commercial files and contract documentation
- Support negotiations with suppliers, advisors, and other external stakeholders by preparing materials, maintaining logs, and tracking actions
- Support the Head of Commercial on contractual matters or broader commercial aspects of the SPV business Contract and Assurance Management
- Monitor FM performance against contractual PIs and service standards
- Support the FM Assurance Manager in auditing FM systems, processes and quality management arrangements
- Conduct systematic evaluation of audit evidence to support compliance monitoring and hand back readiness
- Validate service scoring and identify areas where performance should be challenged
- Review non-compliance and audit observations; record, track and follow-up corrective actions to resolution
- Work with Finance colleagues to review the UP process, validating payments, performance deductions and service variations
- Evidence and maintain clear audit trail in preparation for third party audits
- Support the Construction Assurance Manager in reviewing specification and quality of construction activities against the Contractor’s proposals
- Review and maintain contract documentation, registers, trackers, and commercial databases to ensure accuracy and readiness for assurance activities
- Prepare presentation materials, dashboards, and reporting packs for SMT and Executive meetings
- Provide clear, evidence-based reporting to the SMT and Executive
- Contribute to the development of improved systems for contract management, assurance, reporting, and commercial governance
- Liaise with internal teams including Construction, FM assurance, Lifecycle, and Finance to gather information and ensure alignment
- Uphold Company Vision and Values in all activities
- Experience supporting commercial, procurement, legal or contractual functions
- Understanding of performance monitoring and auditing
- Knowledge of Quality management systems
- Experience supporting public-sector clients or regulated industries
- Strong reporting and stakeholder management skills
- Exposure to PPP/PFI contracts or long-term structured contractual environments (Desirable)
- Understanding of infrastructure, construction, or FM services (Desirable)
- Strong ICT skills
- Ability to obtain MoD SC clearance
- Full driving licence