Credit Control Manager

Role: Credit Manager Salary: £Competitive plus bonus and benefits Location: Northampton I am excited to be exclusively partnering with a reputable global manufacturing business in recruiting a Credit Control Manager. This is a key leadership role within the finance function, responsible for overseeing the credit control operation and ensuring strong customer account management across the business. You will play a hands-on role in driving cash collection, resolving queries, maintaining a clean ledger, and partnering closely with commercial and customer-facing teams. Alongside the operational focus, you will develop and support a team of Credit Controllers while contributing to wider finance and risk management activities. Key Responsibilities Lead the credit control function, ensuring timely cash collection and effective query resolution Manage customer accounts from credit assessment through to cash allocation and reconciliation Regularly review customer credit limits, terms, and pricing in collaboration with internal stakeholders Maintain a clean and accurate sales ledger with minimal overdue debt Provide proactive insights on customer credit risk to support commercial decision making Support month-end processes including KPI reporting, aged debt reviews, provisioning, and intercompany reconciliations Set up new customer accounts in line with internal policies and controls Develop, mentor, and manage Credit Controllers, building a strong and capable team Act as a key finance partner to sales, customer service, and telesales teams across multiple sites Support health and safety objectives within the finance function Skills & Experience Required At least 3 years’ experience in a senior credit control or credit management role Experience working within a finance function, ideally within a manufacturing or similar environment Strong communication skills with the confidence to engage a wide range of stakeholders Excellent planning, organisation, and attention to detail Proven ability to manage deadlines and work within a structured finance calendar Experience mentoring or supervising others within a credit control environment Strong problem-solving skills with a commercial mindset High level of IT literacy, including accounting systems and strong Excel skills A proactive, resilient, and self-motivated approach Desirable Experience streamlining processes and improving ways of working Accounting knowledge to support journals and month-end reconciliations A qualification in Credit Management, such as CICM Working Model: Hybrid 3 days office in Northampton and 2 days from home with occasional travel to other sites and customers Keywords: Credit Manager, Credit Control, Accounts Receivable, Ledger Management, Manufacturing, Finance, Cash Collection, Credit Risk  If this role is of interest, please apply as soon as possible or contact Dhruti Patel at The ONE Group for more information.